ComplaintsforPro M Racing
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Complaint Details
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Initial Complaint
08/24/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Purchased a product (wiring harness) from Pro-M Racing, Did a payment plan, throughout the payment process got orders leave Hawaii (Military), Contacted Pro-M Racing to update the delivery address, Because I knew I was not going to be at the original address when I initially made the order. I received an invoice with an updated address. A month or so later with the payment plan completed. the item was shipped to the old address when I inquired about the item after i was told it was shipped. I had a friend go to the address to see if the package was there and it was not. I contacted Pro-M about the issue and they attempted to contact the shipping company to see if they received anything or it was returned which it was not. When i asked for Pro-M to ship another harness or refund me the money i was pretty much told its nothing they could do about it. I will be attaching the email with the invoice on it at a later time. Thanks!
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.