Web Design
W3 Edge, LLCThis business is NOT BBB Accredited.
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Complaint Details
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Initial Complaint
07/26/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
I used them 4 years ago for a one-time website fix and 4 years later they debited my payment card without my authorization.Business response
07/26/2024
Hello, that $99 charge sounds like a subscription fee for W3 Total Cache. Unfortunately, we cannot resolve this issue because that brand and product have been owned by BoldGrid.com for several years. Please contact them.
The sale of W3 Total Cache is documented here and elsewhere online: **************************************************************************************
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.