Business ProfileforMove and Care, LLC

On Dec 20, 2023, I hired Move and Care to move my belongings from one storage unit to another. I left the movers unattended for a period of time while I went to the **** When I returned they told me they were finished and the truck looked empty. I did not look inside the two big containers they keep in their trucks to move loose items. I went upstairs to lock the unit and did not take a close look or do inventory. I returned to my unit yesterday 2/11/2024, to retrieve my computer monitor to find it missing along with several other valuable items: computer monitor, two suitcases with clothes, two boxes containing valuable comic book collections, kitchen appliances in original boxes. I have called them to file a claim and of course they deny any wrong doing on their part. I have pictures of the items being in my old unit prior to the move. I have documents proving the new unit has not been accessed since the day I moved in. I am waiting on the security video but the company thinks this has been erased. All I want is the comic books to be returned and some penalties to be issued so this company does not continue this practice. I have found online that I am not the first person to find valuable items missing after hiring them to move. I have also found that they have a history of making things very difficult for people trying to file claims for lost or stolen articles until the person gives up. I called them and emailed them to file a claim and have received no response. I just called them again talked to the manager on duty ****** who basically said that his people never steal steal anything and the customer is always wrong. I will document every conversation and follow the procedure as outlined in the signed contract to file a claim. I have filed a complaint with the ********************************* for the ***********. I will file a police report. I will write reviews on every electronic board in existence until they return my property.