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Kelly Nissan of WoburnReviews
1 Customer Reviews
Review from Todd T
1 star08/10/2024
I returned my 2023 Nissab Frontie to Kelly Nissan in Woburn, MA on 7/18/24. Prior to returning the truck I had it inspected on 7/8/24 with an odometer reading of ******. When i returned the truck on 7/18/24 (10 days later)the sales person i dealt with was named ************************* who said he was too busy and would just send me a recipt. I left and he texted me a copy of my landing receipt showing a total miles of ****** alon with a forged signature. I asked him why the difference in miles and how could I possibly drive over 2k miles in 10 days . His replied maybe it was a mistake, I'm. O sure. I told him that his mistake is costing me money and that I don't appreciate his customer service.
Kelly Nissan of Woburn Response
11/15/2024
****, I am very sorry to hear about your recent experience at our location. If you would like to call us at your earliest convenience to discuss this matter I am sure if it was our mistake we can assist in compensation if you were charged for over miles. We are willing to do whatever we can to make this satisfactory to you. ***** ******, General Manager, ************************************ ************
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