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Find a Location

Harr Motor Company has 1 locations, listed below.

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    Business ProfileforHarr Motor Company

    New Car Dealers

    Additional business information

    Additional Info:
    AMI COMPANIES is the parent company for all the Harr Companies which provide the sale and leasing of new and used automobiles.
    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    11 complaints closed in last 3 years

    6 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    According to information supplied by the company, it offers credit challenged customers assistance in obtaining a car loan.

    Business Details

    Location of This Business
    100-114 Goldstar Blvd, Worcester, MA 01606
    BBB File Opened:
    11/30/1994
    Years in Business:
    76
    Business Started:
    1/1/1948
    Business Incorporated:
    7/26/1933
    Type of Entity:
    Corporation
    Alternate Business Name
    • Harr Chrysler Jeep Dodge Ram
    • Harr Collision Center
    • Harr Credit Express
    • Harr Toyota
    Business Management
    • Mr. Michael Gross, President
    Contact Information

    Principal

    • Mr. Michael Gross, President

    Customer Contact

    • Mr. Michael Gross, President
    Additional Contact Information

    Fax Numbers

    • (508) 471-2570
      Primary Fax
    • (508) 595-3219
      Other Fax

    Phone Numbers

    Email Addresses

    Website Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    11 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/15/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    Jeep extended warranty service fail. Brought my car in for extended warranty diagnostics and now cant get my car back or a rental. Being told part could take up to 2 months to get and if I take my car off the lot, it could result in an accident or further damage, which at that point they would decline to fix the issue. I am left with the expense of a rental or using other family vehicles which in turn leaves others in a tough spot. I do believe more could be offered by the dealership or ownership group, but instead they are all hands are tied. I feel this is poor business practice. That part should have been on their shelf in preparation of other Jeep owners having this extended warranty issue. If it is a manufacturer issue, then they should be reported as well, as they did not take the appropriate action to provide a resolution for a problem they are aware could happen with Jeep models.
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Stacy F

    1 star

    11/22/2022

    Would not buy again here! Bought my truck in july of 2021 and have had issue with the service area since. Did not get my vehicle till a month after then found that my passenger seat heater was not working and my tire kept loosing air. They then took my truck back and was suppose to service the seat again ( had the vehicle again for 3 weeks) and still only have the seat works. They check the tire and said there was nothing wrong even tho one had a slicein it and wait till something happens. So my tire blew the other day and I have a so call warrent. Brought my vehicle back to them have them tell me they need to check with the warranty on the coverage. I have spoken to the warranty place and they told me all 4 tire are covered. Unforunetly **** order one tire cause that was the one they could sew the issue with after telling me the warranty world cover 3. Sat for 2 hours waiting for my tire to be changed and them to check the other 3 tire cause I knew there was a slice and the sales man knew all the issue since I bought my vehicle. To be told only 2 are covered and they will order the other one and I will need to come back. Buyer beware. My daughter then bought a car after me that was a lemon and had to have them swap out vehicle even then that was a hassle.

    Local BBB

    BBB Serving Central and Western MA and Northeastern CT

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