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Find a Location

Rommel Harley-Davidson Annapolis has 1 locations, listed below.

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    Business ProfileforRommel Harley-Davidson Annapolis

    Motorcycle Dealers

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Products & Services

    This company offers Authorized Harley Davidson Motorcycle Sales & Service, Clothing, Gifts & Collectibles.

    Business Details

    Location of This Business
    30 Hudson St, Annapolis, MD 21401-3111
    BBB File Opened:
    5/15/1999
    Years in Business:
    25
    Business Started:
    4/20/1999
    Business Started Locally:
    1/1/1971
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • David Rommel, Owner
    Contact Information

    Principal

    • David Rommel, Owner

    Customer Contact

    • David Rommel, Owner
    Additional Contact Information

    Fax Numbers

    • (410) 280-0473
      Primary Fax

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/14/2021

    Complaint Type:
    Product Issues
    Status:
    Resolved
    I purchased a new motorcycle from Rommel Harley on Sept 14th 2021. At the time of purchase I was told that I could bring my motorcycle in for parts to be installed the next day, I took the bike back as instructed and waited about 4 hours before checking in on the status of the install. To my surprise I was told they had no parts and nothing was started. No one bothered to call me , ( I was on vacation at the time as well and had to sit in a public setting while I waited.) I made numerous phone calls that day to see why this happened. No one would answer the phone , I ended up having to go back to the dealer that evening and spoke with Tony Santiago who told me that he would have the bike picked up and delivered back to me after parts were installed and refund me all parts and labor for the inconvenience this caused during my vacation. I agreed and asked Tony to put this in writing before I left which he did. They have still not refunded my money after giving my bank account info.
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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