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Find a Location

AAMCO Transmissions has 1 locations, listed below.

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    Business ProfileforAAMCO Transmissions

    Transmission
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/31/2012

    Years in Business: 56

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This company offers automotive repair and transmission services.

    Business Details

    Location of This Business
    7400 Harford Rd, Baltimore, MD 21234-7107
    BBB File Opened:
    8/1/1985
    Years in Business:
    56
    Business Started:
    8/1/1968
    Business Incorporated:
    12/30/1992
    Accredited Since:
    1/31/2012
    Type of Entity:
    Corporation
    Alternate Business Name
    • Johnson & Werner, Inc.
    • Ken Wood and Sons, Inc.
    Contact Information

    Principal

    • Mr. Ken Wood, Owner

    Customer Contact

    • Mr. Ken Wood, Owner
    • Mr. Mark Sarem, Manager
    Additional Contact Information

    Fax Numbers

    • (410) 444-7713
      Primary Fax

    Phone Numbers

    Email Addresses

    Website Addresses

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/09/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On August 3, 2022I took my car to Aamco Ken Wood Sons, Inc. to have my transmission replaced. It has been months and three transmission were installed into my car. Each time the transmission was ordered, it took one to weeks to come in. I was told the first transmission was bad and they had to reorder a new one. The second transmission was installed and I was told that my spark plugs was causing the transmission not to work. I paid $543.54 to have the spark plugs replaced. When they installed the third transmission, I was told that oil somehow got into engine computer that had to do with programing my keys. I have an extended service agreement on my car that has been exalted due to lack of skill at this Aamco. I contacted Aamco warranty company Rep. Charlene ************. I left message for her supervisor Quinn C******* ************* My service warranty compony has paid for these services. Since August the communication is beyond poor. Every week since August 3. 2022 I have been told different reasons why my car is not fixed. I was told to come get my car two times and broke down lest than a quarter mile from the shop and had to go back. My service agreement representative Brandon 800-808-0828 #********** called the Aamco Fleet Supervisor to investigate why car is not fixed. Ken the owner of Aamco tells Charlene and Brandon a date when my car will be ready and me another. Ken the owner told me and Brandon my car will be taken to the Ford Dealer in White Marsh, Maryland on November 9, 2020 by 8 am, I confirmed with ******* from Ford. I called the Ford Dealer to make sure my car was there at 9:30am and ******* said Aamco did not bring it to their shop. I called Ken at Aamco and Dillon (car maintenance rep) said Ken will take it when traffic is low. Another lie from the owner. I called Brandon from my service warranty company and told him. I have a rental for almost five weeks to work. I pay $323.00 every week. I want my money back $543.54. IPlease help!!!!!!!
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    Customer Reviews

    0 Customer Reviews

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    Local BBB

    BBB of Greater Maryland

    BBB Reports On

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