Complaints

• Initial Complaint

  01/16/2023

  Complaint Type:

  Product Issues

  Status:

  Unanswered

  More info

  I was sold a 2006 **** Expedition by a woman named ****** who was working under Korey's name. I have records of our conversations discussing the condition of the vehicle, which was stated as being in excellent condition, passing MD inspection, the whole 9-yards. Upon paying $4600 for and receiving the vehicle, a myriad of issues were discovered., including a misfiring engine cylinder and failing transmission. The vehicle does NOT pass inspection and requires almost $6000 in repairs. Attempts to get a refund were denied by ****** and attempts at contacting Korey were met with promises he would follow up with ****** and get back to me. Two years later he is ghosting me and I am unable to get in contact. Attempts were made at lawsuits but without knowing their personal information it is nigh impossible to hold either of these f**** accountable for their scams, despite having all the necessary documentation to incriminate them in court.

• Initial Complaint

  09/21/2022

  Complaint Type:

  Product Issues

  Status:

  Unanswered

  More info

  I purchased a 04 Honda Pilot from CarsbyKorey on 8/26/22 I was told nothing was wrong with the vehicle I meet Korey at **** Pulaski highway at his club called OFF THE HOOKAH where his is the owner he informed me of the check engine light that was on the dashboard it was just a censor and I can get it off paying $60 dollars I notice trouble with the truck I immediately called him no answer and then I direct message him on Instagram he responded saying I can bring it in on Thursday and he also has a mobile mechanic named Rob on Instagram and tell the mechanic that Korey sent me no response from rob called and sent a direct message no response and also informed Korey on direct message on Instagram no response I was driving with my kids and the truck swerve from side to side on road thank god I had control I went to mechanic place on ******** *** **** ******** where the mechanic told me my shocks in the back were very bad and my Transmisson Fluid was low I paid $272 for Replace of shocks and labor work I still was calling and direct messing Korey no response I tried starting the truck but the key was not turning I then again called Korey and direct message him no answer but I see him posting on Instagram my truck would start I called a locksmith and paid $300 for a new ignition and key still no answer from Korey then I was driving on highway and my truck was making a noise and the gas would not Accelerate I then made it off the highway and found the truck smoking I sat for a while started it up and was able to drive it to the mechanic who did the shocks on my truck and informed me that it was my transmission leaking but couldn't tell where it was coming from I purchased the truck for $4000 and was informed/told nothing was wrong with truck and that he drives it himself and wouldn't sell a anybody a vehicle he wouldn't drive since then I've been calling and direct message him no response I have all text messages and direct messages between him and I

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