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Business Profile

Collection Attorneys

Law Offices of Protas, Spivok and Collins, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collection Attorneys.

Complaints

Customer Complaints Summary

  • 7 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:10/05/2023

    Type:Product Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This law firm sent me a letter stating I owed money to a company and they where sending me this to state if I agree to owe it or not I responded with information showing I was a victim of identity theft.They then send me a form to complete for identity theft and at the bottom it states do not send to the ftc or any government agency?That doesnt even sound right being a victim of identity theft.I wish to be no longer contacted by the business as I filed with the ftc and this was sent to them for resolve Not to have them to be constantly Harrassing me with mail.
  • Initial Complaint

    Date:08/28/2023

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My husbands bank account was frozen. Upon further investigation, we found that this company put a levy on his account. They never tried to reach us, never reported to a credit agency, never bothered to get in touch with us, but presented our bank with a document that was not signed by a judge and claimed it was an old debt from 15 yrs ago, way outside the statute of limitations for the state of Virginia. How can this be legal? We searched for any outstanding debt before we bought our home and found nothing!!!
  • Initial Complaint

    Date:05/25/2023

    Type:Billing Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I supposedly have a judgement against me but, on your website theres no account information for me and through the debt collector there is none
  • Initial Complaint

    Date:02/07/2023

    Type:Billing Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This entinty has taken my money from my bank account without me knowing anything about them or the reason. I never recieved any comunication and today as of this first complaint I do not know who is claiming anything, this is a serious problem. I am not able to talk to anyone because they sent me to a voice message on every attempt to discover what is going on. I will look at every law and have already found many leads of possable violations. I intend to do everything within my power to stop this evil action and I will sue them out of practise.

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