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Find a Location

GEICO Federal Credit Union has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • GEICO Federal Credit Union

      5260 Western Ave Chevy Chase, MD 20815-3701

    • GEICO Federal Credit Union

      1 Geico Lndg Virginia Bch, VA 23454-5693

    • GEICO Federal Credit Union

      1 Geico Plz Washington, DC 20076-0003

    Business ProfileforGEICO Federal Credit Union

    Credit Union
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    GEICO Federal Credit Union has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • GEICO Federal Credit Union

        5260 Western Ave Chevy Chase, MD 20815-3701

      • GEICO Federal Credit Union

        1 Geico Lndg Virginia Bch, VA 23454-5693

      • GEICO Federal Credit Union

        1 Geico Plz Washington, DC 20076-0003

      Headquarters
      5260 Western Ave, Chevy Chase, MD 20815-3701
      BBB File Opened:
      5/19/2015

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      6 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/26/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      I have 2 cars insurances in GEICO. One car engine broke in January, so Its trashed. I cancelled this car insurance at GEICO app. on Feb. 03. but today I get a letter from DMV said both of my car insurance was cancelled. I called GEICO to fix the mistake, but they told they can only start a new insurance from today, cant recover my insurance I had. This will cause my car not insured from Feb. 03 to today and DMV will fine me. I dont think I should pay the mistake their app made.

      Customer Reviews

      7 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Joseph M

      1 star

      05/29/2024

      I was set up in auto pay from Geico car insurance for the last 4 years, however in March and April 2024 auto pay didn't go thru for payment . In May for reinstatement fee the same insurance information that worked February 29, 2024 is the same information all the way thru May 2024 .I was told cancellation happen because the date on my card. I was also told I gave the wrong card number information which I did use the same information for **** I talked to supervisors, they told me to send in documentation from US Bank and I did prove that the money was there for all of them months.Every agent I talk to stated that we send you out of cancellation and a deadline. I never received it. I don't stay there where they mailed the letter so if my car wasn't stolen May 4th I would have never known about it. I feel I need help or legal representation with this matter. The claims department sent me to the service department and the service department sends me back to claims All *********** claims no help however, June the 8th thru auto pay they will be collecting payment. A theif still have the Jeep and I have no rental.

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