Business ProfileforElite Remodeling LLC
Current Alerts For This Business
* Refund/Exchange Issues (Consumers allege in their complaints that the business has collected funds for work not completed and have found it difficult to get to provide a refund)
* Service Issues (Consumers allege in complaints that the business was contracted for work that was not completed. Consumers also allege that they were not able to obtain a timeframe on when work would be finished)
On 09/29/2023, BBB submitted a written request to the company encouraging them to address the pattern of complaints.
As of 11/20/2023, BBB has had no response
BBB will continue to monitor the nature of complaints submitted about this business.
Additional business information
On 9/18/2023, BBB initiated an investigation into Elite Remodeling, LLC to research the numerous unanswered complaints on their business file. Most of the unanswered complaints allege incomplete work, refund issues, and poor customer service when attempting to address these concerns.
Over the course of the investigation, BBB discovered the following:BBB successfully made contact with Elite Remodeling, LLC to discuss investigation concerns but have since been unable to reach the business for followup discussion.
As of 09/29/2023, the business could not be reached again to verify licensing.
As of 09/29/2023, the business could not be reached again to identify an active complaint handler.
As of 09/29/2023, The business has not provided a formal response or action plan to address the unanswered complaints on file.
At-a-glance
Related Categories
Products & Services
Business Details
- Location of This Business
- 10866 York Rd STE G, Cockeysville, MD 21030-2191
- BBB File Opened:
- 3/13/2018
- Business Started:
- 3/5/2018
- Business Incorporated:
- 3/5/2018
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of PA136883 for this business, issued by Pennsylvania Office of Attorney General
These agencies may include:
Pennsylvania Office of Attorney General
16th Floor, Strawberry Square
Harrisburg PA 17120
- Type of Entity:
- Limited Liability Company (LLC)
- Business Management
- Mr. Eric Ward, Owner
- Contact Information
Principal
- Mr. Eric Ward, Owner
Customer Contact
- Mr. Eric Ward, Owner
- Additional Contact Information
Phone Numbers
- (443) 610-3501Other Phone
- (717) 382-6200Other Phone
Email Addresses
- Primary
- (443) 610-3501
Customer Complaints
36 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
12/14/2023
- Complaint Type:
- Order Issues
- Status:
- Unanswered
Customer Reviews
25 Customer Reviews
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Most Recent Customer Review
Margie N
06/08/2024
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