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Hardesty Twin Builders has 1 locations, listed below.

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    Business ProfileforHardesty Twin Builders

    Construction

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    5720 Swamp Circle, Deale, MD 20751
    BBB File Opened:
    3/1/2024

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/01/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Almost 14.5 years ago I had a roof installed at my home residence, **** ******** ****** ******** ** *****. The roof was installed by Hardesty Twin Builders where it specifically says on their website: EXPERT ROOFING, the owner is ****** ********. I was told by ****** ******** that I would have architectural shingles with a 30 yr warrany on the product and 14 yrs on workmanship. I asked for that in writing with a contract and he said, "***** you don't have to worry about the warranties; "you are family and you know I will take care of you". Into about 13.5 of the warranty I called him and told him the roof was leaking and his repsonse was: "what do you want me to do"? I said, "come out here and fix it". To date he has never come out to see the condition of my roof and the water stains on the inside ceiling which is the T 1 -11 and OSB plywood. He downgraded the insdie ceiling with OSB plywood where the plywood was damaged. So you can see in the pictures where I have two different kinds of plywood. He has ruined the whole ceiling inside due to putting architectural shingles on my sunroom where the pitch was way too low for those type of shingles. Should have been a rolled roof due to the pitch. Nails are exposed in my ceiling in the sunrood due to installing the cheaper OSB plywood and installing architectural shingles. There is also water damage on almost all my beams inside my sunroom and walls due to the roof leaking. I have contacted him more than seveal times to come look at the roof and he never came out. I reached back out to him two weeks ago (by text) because the leaking is getting worse and he is not responding. I asked him who was the manufacture of the shingles and where did he get them and he said " I don't remember I will need to look it up". He said in a text he would call me Wed. February 28 and of couse he didn't. Sent me a text on the 29th saying he is still looking for all the paperwork. I told him "there is no paperwork, ***** because you had to have done it under the table and that's why you didn't want to give me anything in writing". I have had two different Roofing Companies come out and tell me it should have been a rolled roof due to hardly no pitch in the sunroom area. No granules on the shingles to date. Moss and Algae growing in between the shingles. This isn't typical of a roof that is 14.5 years old now. With inflation going up I have had a bid for $31,000 and another bid for $23,000. I am a senior citizen living off of Social Security and cannot afford today's prices.
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