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          Find a Location

          ThompsonGas, LLC has 41 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • ThompsonGas, LLC

              5260 Westview Drive Suite 200 Frederick, MD 21703

            • ThompsonGas, LLC

              PO Box 158 Boonsboro, MD 21713-0158

            • ThompsonGas, LLC

              6708 Old National Pike Boonsboro, MD 21713-2721

            • ThompsonGas, LLC

              17863 Garrett Hwy Oakland, MD 21550-7194

            • ThompsonGas, LLC

              6176 Robert C Byrd Dr Bradley, WV 25818

            Business ProfileThompsonGas, LLC

            Propane
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            5260 Westview Drive Suite 200

            Frederick, MD 21703

            Get Directions
            Visit Website
            Email this Business
            (301) 432-6611

            Customer Reviews

            1.62/5

            Average of 26 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            40 complaints closed in last 3 years

            16 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 78

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Products & Services

            This company offers residential fireplaces, water heaters and propane grills as well as propane gas for commercial, industrial and agricultural customers serving MD, WV, VA, PA, and the southeastern U.S.

            Business Details

            This is a multi-location business.

            Find a Location

            ThompsonGas, LLC has 41 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • ThompsonGas, LLC

                5260 Westview Drive Suite 200 Frederick, MD 21703

              • ThompsonGas, LLC

                PO Box 158 Boonsboro, MD 21713-0158

              • ThompsonGas, LLC

                6708 Old National Pike Boonsboro, MD 21713-2721

              • ThompsonGas, LLC

                17863 Garrett Hwy Oakland, MD 21550-7194

              • ThompsonGas, LLC

                6176 Robert C Byrd Dr Bradley, WV 25818

              Headquarters
              5260 Westview Drive Suite 200, Frederick, MD 21703
              Email this Business
              BBB File Opened:
              9/18/2000
              Years in Business:
              78
              Business Started:
              1/1/1946
              Business Incorporated:
              12/22/1969
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Alternate Business Name
              • Thompson Gas & Electric
              • Electric Service, Inc.
              • Thompson Gas
              • Thompson's Gas and Electric Service, Inc.
              • Thompsongas
              • Thompson Gas & Electric Svc
              Business Management
              • Mr. Randy Thompson, Owner
              • Mr. Mark Zimora, Chief Operating Officer
              • Ms. Jennifer Jackson, Mid-Atlantic Vice President
              • Mr. Tristan Warwick, Director of Administratio
              Contact Information

              Principal

              • Mr. Tristan Warwick, Director of Administratio

              Customer Contact

              • Mr. Randy Thompson, Owner
              • Mr. Ken Strasberg, Director of Sales & Bus. Dev.
              • Mr. Mark Ruggiero, Regional Operations Manager
              • Mr. William Benninger, Branch Manager
              • Mr. John Olivo, District Manager
              • Mr. Martin Mendes, Regional Vice President
              • Mr. Andy Wise, RVP
              • Mr. Tristan Warwick, Director of Administratio
              Additional Contact Information

              Fax Numbers

              • (301) 432-7147
                Primary Fax

              Phone Numbers

              Email Addresses

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              40 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              05/14/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Unanswered
              Illegal entered my property and provided service at top dollar without being requested to do so. I had 43% (as you can see from their attached invoice) they said they were monitoring my system and didn't want me to run out. If they were in fact monitoring the would know I had a two (2) year supply and didn't need a top up. Have not paid the invoiced amount $739.58 yet!
              Read 39 More Complaints

              Customer Reviews

              26 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Clay S

              06/04/2024

              Awful company. I purchased my home 9 years ago. Didn’t hear a thing. I saw a guy wondering around my yard and threatening to take my take. I asked him for proof of contract he left. Office called. I asked for proof of contract. Nothing. They sent a bill 5-1-24 I called and emailed asking for a proof of contract. On 5-24-24 they finally sent me a copy dated 2008. Threatens to take my tank. Same day I received a notice from a collection company. All I wanted was proof before paying a bill. My legal right. So in 30 days they sent me a bill. Sent it to collections. Sent me a late fee. Finally sent the copy of contract 24 days later and all they do is threaten to take my tank. I can’t believe this kind of business tactics. Do not use them.
              Read 25 More Customer Reviews

              Local BBB

              BBB of Greater Maryland

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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