We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share
          Business Profile

          Clothing

          EverythingJudy

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Clothing.

          Complaints

          Need to file a complaint?

          BBB is here to help. We'll guide you through the process.

          File a Complaint

          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

          Showing all complaints

          Filter by

          Complaint Status
          Complaint Type

          • Initial Complaint

            08/26/2023

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            I made a purchase via ***** for a product costing $100 + 6% MD sales tax and $10 shipping fee on 7/21/23. The receipt states 3-5 day shipping. As of 8/25/2023 i have not received the product or a promise to ship or any notification of delays. After several ******** messages advising me to communicate in email to then email and get no response. I received message advising I can pickup 'when I paid extra for shipping. The pickup is 40+ miles away and I was advised no refund for a product I paid for. If its ready for immediate pickup why not ship. Why chance gas and possibly safety , since at this point 8m dealing with someone with unscrupulous character and no intention on honoring their word. 7/21 received email confirming my purchase. 7/27, 731 & 8/3/23 i sent emails checking status. I sent ******** message 8/31 I sent an ********* message checking status and was told if I emailed i would receive a response. Then that email responses would be sent by 8:pm. I never received email responses to any of these inquiries. 8/25 I sent ******** message and cc her email. I received a responses stating no refunds and offering pick up options. If shipping was not an option it should not be offered and payment should not be requested for shipping. At this point it has exceeded 30 days and I want anyone who is not willing to just give their money away to be forewarned. I WISH I read the reviews 1st.

          • Initial Complaint

            05/27/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            I purchased merchandise from this company on March 11th 2023 and have yet to receive my merchandise.

          • Initial Complaint

            04/14/2023

            Complaint Type:
            Delivery Issues
            Status:
            Unresolved
            I place 2 orders with merchant. On Jan 6,2023 order number ***** for Deep wave loose hair bundles (24,26,28inches) & a separate order for Jan 9th order no ***** for 22 inch loose deep frontal. The item received for order ***** was *** part unit, which I showed proof to vendor. They indicated they would mail me the correct unit after I paid for the shipping cost to be delivered to her business. Upon looking at her business socials, it appears she reposted the wig I sent back and it was purchased by another individual. I inquired several times about my second order for bundles, which was never received and was told multiple times it would be shipped separately and was on the way but never received. Finally the merchant admitted she never sent the package and would send it during the next restock. After which the merchant stopped responding.I have not received any replacement nor offered any refunds for my order. It has been over a month with no response nor refund nor replacement items.

            Business response

            05/09/2023

            Hello 

            ************************* is currently waiting for her pickup to be available at the owings mills location. When her pickup is ready, she will be notified as she has been previously 

            Customer response

            05/12/2023

            [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]

            Better Business Bureau:

            I have reviewed the response made by the business in reference to complaint ID ********, and find that the resolution will be sufficient once the items are received. I have attached correspondence from the business recently received.

            Regards,

            *****************************

            Customer response

            06/01/2023

            [To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Answered]

             Complaint: ********

            I am rejecting this response because:

            ---------- Forwarded message ---------
            From: **** ********** <**************@*****.com>
            Date: Wed, May 31, 2023 at 4:26 PM
            Subject: Re: Complaint ********
            To: Dispute Resolution Team <[email protected]>

            Good day,

            The business indicated they would be providing the items ordered in January during an in-person meeting scheduled for May 13th 2023. The business then rescheduled the meeting indicating the products were not available.

            Upon rescheduling the meeting for the follow Friday, May 19th 2023. The merchant became non responsive.

            I have attached correspondence. I indicated to the merchant her voice message correspondence was not easily accessible.

            The merchant views my message and is non responsive.

            Regards,

            **** **********

          • Initial Complaint

            08/25/2022

            Complaint Type:
            Product Issues
            Status:
            Answered
            This girl and business is a scammer. She's changed her company name to EverythingJudy but she has not changed the way she does business. This woman pushes out sales and not products. You can reach out to her but she's not going to respond until you dispute your charge and then all of a sudden she has time to respond to customers and worry about orders. I waited a total of 15 days before disputing my order. I reached out to her. She only addresses what she wants to address.

            Business response

            09/27/2022

            ---------- Forwarded message ---------
            From: Everything Judy <everythingjudysales@*****.com>
            Date: Tue, Sep 27, 2022 at 7:42 AM
            Subject: Re: You have a new message from the BBB of Metro Washington DC & Eastern Pennsylvania complaint #********.
            To: Better Business Bureau  <[email protected]>

            Hello
            This buyer did not read the policies on the site , she selected a 2 week ship out time frame. She disputed this payment and we did not ship the package due too the dispute. 

            The buyer received a refund and no payment. 

            Thanks

          • Initial Complaint

            05/13/2022

            Complaint Type:
            Delivery Issues
            Status:
            Unanswered
            I placed an order #***** with this company on 4/27/2022. I haven't received my order after numerous inquiries and have now been blocked from all communication. After researching, this vendor has been reported as scammers.

          Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

          BBB Rating & Accreditation

          F

          This business is not BBB Accredited

          Search for Accredited
          Businesses in this category

          Years in Business: 6

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          Contact Information

          267 Kentlands Blvd PMB 5042

          Gaithersburg, MD 20878-5446

          Get Directions
          Visit Website
          (202) 952-1993

          Customer Complaints Summary

          7 total complaints in the last 3 years.

          0 complaints closed in the last 12 months.

          BBB Business Profiles may not be reproduced for sales or promotional purposes.

          BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

          When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

          BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

          As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.