Business ProfileforRobert R. Zebrowski, D.D.S., LLC

I am requesting that Maryland’s Better Business Bureau assist me in collecting $567.50 refund from Robert Zebrowski, Dentist, located at 8503 Greenbelt Road, Greenbelt, MD 20770. The $567.50 is for money that I paid to Robert Zebrowski, on July 19, 2021, for the installation of a permanent crown on tooth number14. Robert Zebrowski never installed the permanent crown on tooth number **. On February 3, 2022, I filed a complaint with my dental insurance company, **** ***** **** ****** (****), **** Dental ******* Employee Plan (***). I am sending you a copy of the Billing Compliance Form for your use. As a result of my February 3, 2022 compliant, **** Dental ***, in its March 9, 2022 letter, concluded that I did overpay Robert Zebrowski in the amount of $567.50 and that I was due a refund except for any balance that I owed before July 12, 2021. I did not owe Robert Zebrowski a balance prior to July 12, 2021. A copy of **** Dental ***’s March 9, 2022 letter is attached for your use. On March 25, 2022, I attempted to collect the $567.50 from Robert Zebrowski, at his office. Although, **** Dental *** provided a copy of its March 9, 2022 letter to Robert Zebrowski, I took a copy of the letter with me to his office. The office staff told us (my wife and I) to leave the office and said that if we did not leave the office, they would call the police. Consequently, we left Robert Zebrowski’s office. On March 25, 2022, we also contacted Ms. ***** *****, Grievance/Appeals Analyst, **** Dental *** to communicate our experience at Robert Zebrowski’s office and requested additional assistance in obtaining the $567.50 refund. I also followed up with a March 31, 2022 letter reiterating my telephone request to Ms. *****. A copy of my March 31, 2022 letter to **** Dental *** is attached for your use. I have concluded that this dentist may have a pattern of not refunding his patients without outside intervention such as in the ******, Robert B. vs. Zebrowski, Robert D.D.S.