Business ProfileforPro AM Autos LLC

Pro Am Autos LLC, operating as Hampstead Pre-owned, is a scam if I’ve ever seen one. My encounter with them began when I stumbled upon a car they had listed online for $16,500. I had my suspicions from the start, but I was curious to see how far they’d go, especially since I was already approved through my own financing company. When I arrived at their lot, it didn’t take long for my doubts to be confirmed. They claimed they didn’t work with outside financing because the owner had been "burned" before. That was the first red flag, and at that point, I knew exactly what I was dealing with. But I decided to let them take me through their process, just to see how deep the rabbit hole went. As expected, they added a $3,000 reconditioning and inspection fee on top of the car’s price. A vehicle listed at $16,500, with a Blue Book value of $17,500, was suddenly being pushed on me for $19,000. That was the second red flag, and it only confirmed my suspicions further. But I played along, allowing them to run my credit, just to see what they’d offer. Sure enough, they came back with an interest rate higher than my preapproval, a longer term, and a monthly payment nearly $70 more than what I had been offered elsewhere. When I told the finance manager that I wasn’t willing to pay that much and was aiming for a different number, he tried to downplay my concerns. “Are you going to walk away over $25 a month?” he asked. Yes, I was—because it wasn’t just $25. It was my time, energy, and labor that afforded me the ability to buy this car, and I wasn’t going to let them scam me out of a single dollar. Even after I made it clear I wasn’t interested, they tried to rope me into a cheaper car just to keep me on the hook. That was the final straw. I wasn’t about to let them manipulate me into a bad deal. Avoid this place at all costs. They’ll lure you in with false promises, then trap you in a financing nightmare, making you overpay for a car that isn’t worth it. Just stay away.

Hampstead Preowned's fees, some of which are state regulated, are clearly listed on our website, ********, ******** and every other vehicle listing site. This is standard for every dealership in the State of Maryland. The total price of every vehicle is clearly presented to every customer prior to the customer signing any documents. We do not hide fees. We have had numerous "outside financing" check bounce and would gladly show proof if you'd like to visit us. As a service to our customers, if the vehicle they are interest in is outside of their budget, we try to find the customer a different vehicle that is within their budget. I would like the opportunity to improve your satisfaction. Please reach out to me at your earliest convenience.