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Find a Location

Mercury Home Remodeling, LLC has 1 locations, listed below.

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    Business ProfileforMercury Home Remodeling, LLC

    General Contractor
    BBB accredited business

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/5/2023

    Years in Business: 11

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    This company offers general contracting services.

    Business Details

    Location of This Business
    8 Missi Ct, Owings Mills, MD 21117-1630
    BBB File Opened:
    10/23/2012
    Years in Business:
    11
    Business Started:
    10/1/2012
    Business Incorporated:
    10/22/2012
    Accredited Since:
    5/5/2023
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 13452 for this business, issued by Maryland Home Improvement Commission. The expiration date of this license is 10/19/2024.

    These agencies may include:

    Maryland Home Improvement Commission

    500 N Calvert St Ste 301

    Baltimore MD 21202

    (410) 230-6309

    http://www.labor.maryland.gov/license/mhic/

    Type of Entity:
    Limited Liability Company (LLC)
    Contact Information

    Principal

    • Mr. Roger Blitz, President

    Customer Contact

    • Mr. Roger Blitz, President
    • Lee Donner
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Hire a reliable and trustworthy contractor

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/19/2023

    Complaint Type:
    Billing Issues
    Status:
    Resolved
    HI I had a house fire November 9th of 2021. I came across Mercury Home Remodeling thinking this was my best option at the time. He honorably promise a lot in the contract to finish my house for 193,000. I payed Roger B**** a lot of money. He has overcharged me extremely and gave me multiple change orders. Then I started to notice the amount of work that's been complete verse the amount I already payed him. He not only upcharged me but completely honorably changed the contract. In the contract it mentions phase 1 and 2. When you review the documents he then sends me phase 1, phase 2, phase 3, and phase 4. This was his way of upcharging and taking a lot of money from me before work was complete. He tired to charged up to 100% on phase 4 of the percentage he takes out for himself, so I can only imagine the percentage he added to phase 2 and 3. He refuses to finish the job for a price we promised on . I am now stuck with a unfinished house that I have been trying to complete myself. He wants over 100,000. to complete the job. The checks I have written out to him we are at 178, 560. I believe I payed him even more than that just have to do some check searching. I was also promised to be back in my home by a certain date and had to pay somewhere to rent for two extra months. He only came to the job sight twice and is a complete scammer. He took complete advantage of me and left me with a unfinished house. He also is now saying I owe him money . The project manger walked out on the job saying Roger over charges all the time and he won't be working for him anymore. Roger then blames project manger for over charging. This has been the worse experience of my life and I will never hire a contractor again.
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Lisa G

    5 stars

    09/20/2023

    I hired Mercury home remodeling to repair my ceiling that was damaged due to water damage. They were prompt with their estimate and were able to put me on their schedule right away. Their entire team was so pleasant and easy to deal with. They made payment convenient with several options. My repairs were scheduled on a weekend, they started early and was able to complete the project by Sunday afternoon. The post repairs clean up was done in a timely manner with little to re-clean after the project was complete. I would highly recommend Mercury Home Remodeling. L.G.

    Mercury Home Remodeling, LLC Response

    09/26/2023

    Lisa,

    We are delighted to hear that you had a positive experience with our performance for your insurance restoration project. We appreciate your kind words about our work and workmen and are proud of our efforts for our prompt service, our team's pleasant demeanor and of course the the cleanup. Our commitment to timely completion thorough clean-up is something we take seriously and are glad that you appreciate our efforts. Thank you for your recommendation, and if you have any future needs, please don't hesitate to reach out.

    It was my pleasure work for you.

    Thanks again,

    Roger

    Local BBB

    BBB of Greater Maryland

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