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Complaint Details
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Initial Complaint
09/02/2021
- Complaint Type:
- Billing Issues
- Status:
- Answered
Move out of property at ******* of ** *********, after military transfer received sent notice to vacate, paid last 30 days as required and account closed out. Notice to leave was issued to property manager in June and paid account through June, to satisfy the 30 day requirement. After moving out I have received bill collection notices for July and August rent, however I already provided required notice and vacated the property. Property manager accepted notice to Vacate, and returned security deposit, only to start a bill collection attempt months later.Business response
09/09/2021
**************,
Please send a copy of your military orders to ******@gradymgt.com. Once these have been received and verified, your account will be reevaluated. If you have any additional concerns, please do not hesitate to contact us at **********************************.
Grady Management
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Customer Complaints Summary
28 total complaints in the last 3 years.
6 complaints closed in the last 12 months.