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Find a Location

Waldorf Toyota Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Waldorf Toyota Inc.

      2600 Crain Hwy Waldorf, MD 20601-2805

    • Waldorf Toyota Inc.

      PO Box 739 Us 301 Waldorf, MD 20604-0739

    Business ProfileforWaldorf Toyota Inc.

    New Car Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Waldorf Toyota Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Waldorf Toyota Inc.

        2600 Crain Hwy Waldorf, MD 20601-2805

      • Waldorf Toyota Inc.

        PO Box 739 Us 301 Waldorf, MD 20604-0739

      Location of This Business
      2600 Crain Hwy, Waldorf, MD 20601-2805
      BBB File Opened:
      6/1/2001
      Years in Business:
      8
      Business Started:
      12/8/2015
      Business Started Locally:
      12/8/2015
      Business Incorporated:
      12/8/2015
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Kody Imports II LLC
      Business Management
      • Mr. Thomas Kody, General Manager
      • Ms. Lisa Spaar, Managing Principal
      Contact Information

      Principal

      • Ms. Lisa Spaar, Managing Principal

      Customer Contact

      • Ms. Lisa Spaar, Managing Principal
      Additional Contact Information

      Fax Numbers

      • (301) 843-2657
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      9 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      10/05/2022

      Complaint Type:
      Sales and Advertising Issues
      Status:
      Answered
      I brought a certified pre owned vehicle from Waldorf Toyota on May 30, 2022 due to my car being totaled in back collision out of my control. Within first 90 days of leasing the 2016 Toyota ******, I had to replace the battery that cost $208 dollars. When the ****** of Toyota tried to call the sales representative Domo, he never returned their call and his manager would not help with the cost of the battery, even though the car was suppose to go through an multi point inspection. On 9/27/2022, I had an appointment to get my tire replaced and asked the Toyota of ***** to do another inspection due to having to replace the battery 5 weeks prior to this appointment. When Charles F****** did another multipoint inspection he found the brake system fluid exchange failed, both CV front joints, and serpentine belt are in caution status. This will cost a total of $1,511.79 to replace. I purchased the vehicle only 4 months ago. I have called and left voicemails in regards to getting help with matter, and no one has returned my phone calls.
      Read More

      Customer Reviews

      2 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Caitlin S

      1 star

      05/14/2024

      Waldorf Toyota accepted my trade-in sight unseen when I purchased a used car from them. Since then, Waldorf Toyota's Tag and ********** has called me twice and left voicemails both times threatening that they would not submit my tag and title application if I did not bring in a check for the amount of my trade-in. A cash payment was never a part of our deal and is not in my contract. It is also Maryland law that they have to submit my tag and title paperwork within 30 days of delivery of the purchased car which in fact has been delivered. This legal requirement has nothing to do with the trade-in, so I do not appreciate the harassing voicemails. To clarify, less than 24 hours after I purchased my car, I did return to the office to discuss my financing options. However, I was dismissively told by the manager, ******, that "you're under contract," there was nothing he could do, and he literally kicked my family out of the building for no reason other than he didn't want to help us. (Please read my ****** review on 4/20/24 for more details about my family being kicked out). Anyway, because they were not willing to work with us on our financing options, our contract remained the same. Which again means they had no reason to call me demanding a check before they fulfill their legal and contract-binding responsibility of completing my tag and title paperwork. And to get ahead of any false response from Waldorf Toyota, they accepted my trade-in sight unseen and did not include any kind of delivery instructions or a delivery date for the trade-in. Therefore I am not in breach of the contract that, the manager, made it very clear that they wanted to stick with. They have no business harassing and threatening me with illegal actions.

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