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Find a Location

Gary's Auto Salvage has 1 locations, listed below.

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    Business ProfileforGary's Auto Salvage

    Used and Rebuilt Auto Parts

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    258 River Rd, Arundel, ME 04046
    BBB File Opened:
    2/1/2018
    Years in Business:
    22
    Business Started:
    1/1/2002
    Business Incorporated:
    1/3/2008
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    2
    Alternate Business Name
    • Gary's Auto Salvage, LLC
    Business Management
    • Mr. Gary Welch, Owner
    Contact Information

    Customer Contact

    • Mr. Gary Welch, Owner
    Additional Contact Information

    Email Addresses

    Website Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/30/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I purchased a rear axle for my **** ***** Colorado. I was told the vehicle the axle was coming off of at Gary's Auto Salvage had ******* miles on it and everything was tested and before selling and worked. I picked the part up on Friday 1/27/2023 at 4:00pm. (the mechanic JUST got the part off their junk truck as I arrived) Today my mechanic was doing the install on my vehicle and couldn't believe the shape the axle was in. The parking brake was cut off, the diff cover had a hole in it, the wheel cylinders were so rotted that the brake fluid can't be bled and has to be replaced. When calling ****'s today to discuss this and ask why I was sold this in the condition it's in, his response was normally people would just buy the new parts to replace them. I reminded him that there was a 90 day warrantee on the part and "normally" would just be an assumption. I reminded him that we spoke in depth for a week about this part and why I needed it and to "Assume" would not be a professional thing to do. I paid almost ****** for a part that I have to put more money into to ensure it is safe! The gentleman on the phone brushed me off. I told him that clearly the price he sold this part to me for was considered a rip off to me and he laughed! He had no intentions on making anything right with me. Very unprofessional and I truly feel that he looked at this situation as a "take it and run kind of a deal because I am a female! Clearly when there is a warrantee on a part, it's the WHOLE part and NOT just parts he thinks should be covered. Very disappointed to say the least!
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    Customer Reviews

    0 Customer Reviews

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    Local BBB

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