Customer ReviewsforTD Bank

I received a credit card offer in the mail from TD Bank. There was no mention of transfer fee. For this sole reason, i went online to see more. The online application allowed a transfer but it did not show a fee. Perfect. A transfer without a fee to a no interest card for a year is helpful. I went ahead only to find there was a fee added to the account. I called in and told them. If this was stated, I assure you, it was not shown on the screen. I asked them if they could cancel.. they said yes, all would be cancelled. Keep in mind, I called the ten minutes after the application. Anyway, they never cancelled and I got stuck with a fee. Complaining is fruitless. I was told in an email that I was made aware of the fee and proceeded anyway. I ask them to stop and consider. If I called up immediately afterwards and cancelled it, am I lying? You said you would cancel the whole thing, you did not. The call should be recorded...they say it is. Look it up! Bottom line, whether it be a tech mistake or deliberate, i was misled here. And there is no help.

They are the actual worst. I would love to give them negative stars but cant. Worst customer service I have ever experienced. Still have not responded to several different emails I have sent over the last couple of weeks. Still not even entirely sure if my account is closed with them or not. 10/10 do not recommend go literally anywhere else.

I have been trying to change my first name on my bank card. I called and they told me the only way to do it is to go in. I went to the bank a bit before 4:00 and started the process but my card could not be printed instantly because my phone wasn't receiving a code sent by the banker. I got the code about 45 minutes later, a series of texts with multiple codes actually. The need to verify things by text puts an unfair burden on the consumer. Their electronic verification is annoying and unnecessary.

Worst bank. Account going into closure. Became totally disabled due to work accident. Normally pull out negative money because I need it since Im not making money and they wont refund fees because I had to many refunded so now Im 1700 negative an 700 In fees. They rather my account go into closure a never get any money since I own nothing in my name than just reverse the fees to help a person in need out. Found a new bank already was willing to pay off my debt if they could reverse fees to help a disabled person in need but they would not. Sad.

Rude and bad company. I applied for their retail card with blueniles and I was pre approved but it was denied for unknown reasons the rep was rude and disrespectful and wasted my time . The call was disconnected 7 times

KEEP YOUR MONEY ELSEWHERE WORSE CUSTOMER SERVICE EVER WORSE **** EVER IF I COULD GIVE NO STARS I WILL PEOPLE AT THE CORP LEVEL STINK DO NOT PUT YOUR MONEY IN THIS **** MICKEY ***** BUSINESS RIGHT THERE PEOPLE WARNED ME AND I DIDN'T LISTEN SO I AM DOING EVERYTHING I CAN TO WARN PEOPLE PUT YOUR MONEY SOME PLACE THAT THE **** ACTUAL CARES ON HOW THEY TREAT A 25 YEAR PLUS CUSTOMER

I love these guys! They are very flexible and they work hard to not negatively impact my credit. The customer service reps are very friendly. There are no late fees until the account is 30 days past due. Who else does that? The biggest complaints come from people who are past due and TD to treat them special. Another got made because his statement was late. Did you not know you had a car payment coming due? Why not call TD? Whether the statement is late or not, you entered into an agreement to pay a debt. I've been with TD for 3 years and their service has been impeccable.

I was bank with this bank for over 10+ year and cause I made a complaint about one of there employee my account was close when the teller was rude and lack customer service

Honestly, the worst financing company I've ever seen. They didn't send my initial bill until the last minute, and then their site takes forever to process payments. I only financed to get a better sales price, as the car salesperson and dealer incentivized on financing. I wish I hadn't. I can't wait to pay them off as soon as they can actually process the payment, which seems to be more difficult in 2024 than it should be. I will be pursuing legal action on interest accrued due to their errors. They don't process payments in a timely manner. This needs to be investigated as their scam is obvious, accrue interest and delay.

My son's truck was repossessed due to late payments (he never had any communication from the finance company that they was taking action). The online account had been closed not allowing him to make a payment. Every time we tried to call TD Auto Finance, we would be on hold for over an hour waiting. When they finally gave us an amount to get the truck back. We paid that amount (which included repossession & towing charges), so they gave us the location of the truck (in another state). We contacted them and they told us that TD Auto Finance "hadn't sent the release" and to call them back. This went on back and forth until TD finally told us the truck had been sold. Every time we call, they tell us that they are trying to research the situation and that a supervisor will call us back by the end of the day. It's been weeks now. The State of Arkansas DMV says the vehicle is still registered in my son's name. We've contacted a civil attorney and the Arkansas **************************