Business ProfileforHorsin' Around Childcare

I paid the owner for childcare for my son for the week of 12/27/2021 via ******** messenger. After she received the payment, she contacted me stating that the daycare would be closed for that week due to two COVID-19 positive cases. The daycare has closed for quarantine in the past, and fairly, did not charge parents for childcare during that week. She gave out notification to parents that if a closure happens again, she would still charge, but that they were making efforts to keep children into groups so that the entire daycare did not need closure. This way, staff would still need payment. However, the entire center is closing for this week, therefore, parents are not paying for staff. They are not paying for childcare. They are not paying for anything. We (parents) are simply giving money to this woman at this point for nothing, and that is simply unfair during this hard time. Any other place of childcare does not charge for COVID related closures, my other son's childcare refunds me my payment for a closed week or will carry payment forward to the next week. There is no good reason for the owner of this daycare to require payment from parents and I would either like my money back, or for the payment I have already made to be carried forward as next week's payment as I am missing work to accommodate this closure and will need those funds until my next pay period. Thank you.