Business ProfileforLee Auto Malls

One we purchased a 2017 jeep wrangler with ****** miles on the vehicle at the time of purchase we had the jeep for about maybe a week and it started to experience the erratic shifting. It would not stay in drive it would kick out and go to neutral we had called the Dealership to make them aware, they told us to bring it in so they could check it so we did then they proceeded to tell us well there is nothing wrong with the vehicle because the so-called check engine light was not displaying or throwing codes so they told us to continue driving the unsafe vehicle until the check engine light came on so my wife and I did so now eight months down the road it was getting worse and not better so again we called the dealership they said come on in and we will check it out so we did so the tech at the time that was working on the Jeep did in fact, actually experienced what we were going through with the shifting with the vehicle also he said that he thought it might be a stuck valve that intermediate it was just by chance that it was happening that day, but regardless, they did catch the issue, but the issue is that they did not, and would not fix the issue at that time we again had to wait till some kind of light illuminated from the check engine light because they had to prove to our extended warranty company that the transmission was bad but again this was a covered maintenance under the warranty that the Dealership gives you and not the extended warranty company. So we had to wait to see what they wanted to do. in the meantime, we went down to ************* to get a sticker, and they failed it exhaust leak, oil leak, upper and lower ball joints oversize tires extended past defenders We did not change anything on the Jeep. Still not stickered and have not heard back from *** so we are driving an unstick vehicle because of their actions.