Customer ReviewsforLee Auto Malls

This place is the worst! How are they still in business. Its so sad the amount of people they have taken Advantage of. They ripped me off so bad. They intensionally sold me a lemon. *************** the owner was awful and never tried to help or get back to me. I would never ever buy a car from here again and I strongly suggest no one buy one there either. My car has so many things wrong with it. Im in the hole for $17 thousand dollars. I pray someone can help me make this right and help me to stop *** from being able to do what they did to me to anyone else. I cant believe we live in a world where people can do what *** has done to me. ??

Please carefully read the reviews because the experience of us all are quite similar. I purchased a PT Cruiser from *** and it issues from the jump. The cars are usually from an auction and they do the minimum necessary to make it road ready. Even though this car ran (barely) from the time I got it when I said they could go ahead and take it back they told me I could pay to have it towed to their auction house in Bangor. I sent it to scrap because I could not in faith hook another person with this car. Their financing is predatory and they manage to stay legally above the guidelines. Really a shame that more consumers in desperate situations have to suffer such a poor dealership and business practices.

At the time going through this dealership was my only option. From the beginning I had issues with the vehicle. AC stopped working (it was never fixed properly), doors couldnt be opened from the inside, transmission needed to be replaced, cracked radiator, coolant fan doesnt work.I am at the point where I am getting behind in car payments due to having to pay for all these repairs. I am currently trying to trade my current vehicle in. No dealership can work with me. I know my credit isnt great but I have a co-signer and money down. I owe too much on my current vehicle and its market value isnt enough.I reached out to to this dealership again this morning, reluctantly and explained my current situation. I spoke to the manager. His response to me was that it was going to be too difficult to get me into a new car. So Im stuck. This dealership sold me this vehicle and now even they will not help me.

This dealership has contributed to my inability to get out from my current vehicle. Not to mention it wasn't even the original car that I did purchase. When my Jeep Patriot got totaled in an accident, lee dodge gave ke no choice in a replacement car. They gave me a 2014 Jeep Compass and told me that was the only comparable vechile to a Patriot. 3 years later it has cost me over 9k in repairs, I have told the dealer that the car is a lemon, they offer no help at all. STAY AWAY FROM LEE DODGE

I recently went too *** in Westbrook to look at a 2014 camry se. I needed a vehicle that was more cost effective than my truck and the camry seemed like it was a perfect fit for what I needed. I went up on Thursday to look at it and when I went in I was greeted by some great sales people and to make a long story short we found out the car wasn't even at the Westbrook location. So after an hour drive there we could only go as far as the paperwork. Drove another hour home and another hour up the next day (friday) I and my parents looked at the car and everything seemed fine but there was no sunroof like the advertisement said. I brought this to the sales people who then brought it to some douche who was above them and he said all he could do because they already have to much invested in the vehicle is take $100 dollars off. So now I've taken 2 trips up to see this car its missing a 900 dollar accessory and they only take 100 off? After being so discouraged with the whole situation I didn't even want to drive home in it I had my dad drive. Halfway home he moves the seat back and come to find out the car does not have a power driver seat which it says in the add it does. Another 400 dollar option this car does not have. It's clear false advertising and I feel as though the money the options would have cost should have been taken off the total price of the car (the cost of the options I have screenshotted from they're add on the car) I even asked if he would knock 500 off the ***** dollar price tag and ill take it. Yes I still took it but I felt as though my back was against the wall considering they had run my credit 4 times and I needed a car before the new year starts. I would advise anyone to steer clear of this place and at minimum if your in a bind and they are your only option. Research the car and read the add thoroughly and then look at every inch of the car before you sign that paperwork. Do not purchase from this location.

Had an open recall on my Jeep for a PTU - credit card issuer ruled in my favor as there was an active recall. The dealership continued to contact my after the dispute was settled by the credit card issuer in my favor. The **** was over $2K and the dealership had some really inappropriate practices with not acknowledging the recall then contacting me after the settlement.

Left vehicle for service. Oil change and problem with shifter (automatic) not going into lower gears. They called and said power steering rack was bad and the lines were leaking. As I was busy with a ******************************************************************************************************************************************* Told the service Rep if it weren't for that I would put a NAPA rack in myself. He advised against aftermarket saying it would not hold up. Next day he called and said my cabin air filter was dirty. Told him I didn't believe him because I knew darn well there wasn't one in there. Told the rep we did not want the cabin air filter. Well when all was done we went and picked up our truck with a **** for over 2'100.00 Never looked at the **** until we got home and saw a couple errors. But then I got a text from my daughter saying she saw that ***** put a NAPA power steering rack in. (you have to understand my daughters husband works for NAPA in Topsham.) Also we were charged for a cabin air filter and the oil change was never done. I let it go for a couple days and got to wondering about the cabin air filter, so I dropped the glove box door and took a peek and low and behold NO CABIN AIR FILTER. Been trying to get Reimbursed for a couple months with no luck. Letter to *************** and phone call with ***** (service manager who just took over. Said he thought a reimbursement check should be sent. Evidently it was just a thought because I have not received reimbursement