Business ProfileforRealTruck Inc.

Worst customer service I have ever experienced. Ordered two products to be eligible for a rebate. First product shipped with no sku, no response from them, it just came in a beat up cardboard box. After 4 weeks I got an email saying there was a delay and they're sorry I can cancel my remaining order items for a refund or they would ship when ready. I emailed a few says later to cancel, no response. I waited another few days, saw rebate window was running out, emailed again asking for refund, they sent me the tracking number from original item saying it was shipped, refused to respond when I called them out, then two weeks later the second item shows up at my house, with a diff tracking number, which shows it was only shipped 2 days before I received it. Item was damaged and I missed rebate window. Tried to return unused item multiple times, was ignored, asked to at least have rebate amount refunded, was ignored. Now, less than a week after the return window I get a response to the email out of the blue asking if I still had issues with my order, ignoring previous emails I had sent. I responded with my frustration and they said they were closing my support case because I was being disrespectful. Don't buy anything from this company, shady sales tactics, damaged products, and dishonest customer support is not ok.