Reviews

This profile includes reviews for Stellantis's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Stellantis has 60 locations, listed below.

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  Stellantis

  1000 Chrysler Drive Auburn Hills, MI 48326-2766

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  Stellantis

  P.O. Box 2700 Troy, MI 48007-2700

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  Stellantis

  P.O. Box 21-8004 Auburn Hills, MI 48321-0800

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  Stellantis

  P.O. Box 61024 Port Huron, MI 48061

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  Stellantis

  PO Box 21-8004 Auburn Hills, MI 48321

Review Details

• Review fromDeanna V

  Date: 04/07/2025

  1 star
  ************************************ Experience Ever I bought a vehicle from Chrysler (2022 Jeep Grand Wagoneer) in 2023 for over $110,000, and I deeply regret my decision. The car has been in service more than 15 times already, with constant issues that never seem to get resolved. Half of the time, the dealership and Chrysler service teams can't even replicate the issues, leaving me stuck with a car that doesnt function as it should. The communication is terrible, with the dealership telling me one thing and Chrysler service telling me something completely different.After spending that kind of money, I expected much better service and support, but all Ive received is frustration and poor service. Chrysler clearly doesnt care about their customers once the sale is made. I would not recommend purchasing from them, not even to my worst enemy. Buyer beware!

• Review fromSean D

  Date: 03/13/2025

  1 star
  Ive been without my Ram truck for 113 days while still making payments. The dealership has tried to fix it, but Stellantis engineers have no idea how to resolve the ******** truck developed a serious misfire issue early on. After multiple dealership visits, Stellantis approved replacing the Powertrain Control Module (PCM). I waited weeks for the part to arrive, only to find out that the new PCM didnt fix the issue. The truck still misfires on Cylinder 1 after idling for 15 ********** Solutions, Just Excuses The dealership admits they dont know how to fix it and are waiting on Stellantis engineers for guidanceyet Stellantis has done nothing to resolve it. ****************** is useless, providing no real help.Customer service gives generic responses but no solutions.The dealership is stuck waiting for answers, just like me.Dragging Me Through a Lawsuit With no resolution, I filed a lemon law lawsuit. Instead of taking responsibility, Stellantis is dragging me through legal delays instead of buying back the truck.Why Should Any Customer Go Through This?I have made every payment while being without my truck for nearly four months. This isnt just a bad experienceits unacceptable. Stellantis needs to step up and do the right thing instead of forcing customers to fight legal battles over defective vehicles.If youre considering a Ram truck or any Stellantis vehicle, bewarebecause if something goes wrong, you may be left stranded, just like I have been.

• Review fromMichael G

  Date: 01/31/2025

  1 star
  Worst experience I have ever had with a brand new vehicle. Check engine light came on almost immediately. Was told if it didn't go away in a few days to take it to the dealership. After it didn't go away, I took it into the dealership and I was told that it was probably just the battery which they immediately replaced. When that didn't fix it they said it was one of the O2 sensors. An entire week later it turns out it was all four O2 sensors. Terrible quality product.

• Review fromRobert T

  Date: 01/23/2025

  1 star
  Dodge Headquarters will not answer their phone for a legitimate complaint, no help BUYER BEWARE OF DODGE CHRYSLER and this hidden company STELLANTIS which is a JOKE. Bought a new 2023 Dodge Challenger off the lot NEW with 80 miles. It has a major flaw in the navigation system needs updated but they dont want to, instead they replace the entire screen/radio/nav & everything for thousands and it still doesnt work. The local dealers hands are tied as they have to abide by corporate who want respond to them or myself. On hold now for near two hours and with two phones. DODGE CORPORATION IS A JOKE DO NOT BUY A DODGE OR CHRYSLER THEY WILL NOT DTAND BY THEIR PRODUCT BUT ILL HIRE AN ATTORNEY SOON, MEANWHILE ILL PLACE HORRIBLE REVIEWS EVERYWHERE I CAN. Simple fix and they just wander around with a dumb look on their face. THIS WAS MY DREAM CAR AT AGE 70 AFTER SURVIVING A COLON CANCER SURGERY REMOVING MY ENTIRE LARGE INTESTINES ABD I DINT NEED THEIR C*** ON TOP OF THIS, BS

• Review fromAshley T

  Date: 01/21/2025

  1 star
  If I could give 0 stars I would. Purchased a BRAND NEW 2023 Jeep Grand Cherokee from CJDR of Tampa bay. Shortly after I’ve had sensor after sensor going off in the vehicle. Here’s the catch, most of them are safety sensors!! I brought it back to the dealer 4 times and each time they “thought” they fixed the issue. None of the issues have been resolved and now I’m in a lemon law claim. The manufacturer has been zero help, very non responsive , and I’m still I am vehicle that has safety sensors going off and I’m paying for it. I’ve emailed the manager **** as well and never even got a reply. This has been an absolute nightmare. All I want is for the dealer or manufacturer to just take the car back and refund me the money I paid on this death trap they made keep all this time. Absolutely ridiculous.

• Review fromCasey S

  Date: 01/21/2025

  1 star
  Absolutely horrible. Bought a brand new 2500 RAM Diesel and a few months in had a recall issue. We are going on almost a full year of dealing with the issue. The truck has been at the Dealership 8 times, sometimes 2 to 3 weeks at a clip. No rental, no resolution and just a bunch of blame game going on. Currently the truck is siting at the Dealership for the past week and no update from either Stellantis aka ******************** or the Dealership. $1,100 car payment and $280 for Insurance every month and this is the ** we are going through. I guess its time to get a Lawyer.

• Review fromDIANA F

  Date: 01/17/2025

  1 star
  My brand new 2023 Ram pro master 3500 had the engine die after 1000 miles and I bought it out-of-state so I had to fly home and wait 6 weeks for it to be repaired. *********, customer service guaranteed they would take care of my extra costs. And now they are denying them all. Would never recommend buying a RAM again.

• Review fromnaomy g

  Date: 01/06/2025

  1 star
  HORRIBLE COMPANY AUTOMATED SYSTEMS AND WEBSITE END OF STORY THE AMOUNT OF ISSUES IVE HAD IS TO MANY TO COUNT. DO NOT USE THEM EVER

• Review fromMelanie C

  Date: 12/27/2024

  1 star
  I was told I could only make up to $50k wire transfer to payoff my vehicle loan. I made two wire transfers 11/18/2024 and 11/19/2024 which would pay off the vehicle loan. The second wire went through on my end and Stellantis keeps giving me the run around and are not applying the second wire transfer to my account. I have been dealing with ****** ***** and she is not helping me fix their issue.

• Review fromDrake D

  Date: 12/12/2024

  1 star
  Never. I mean never! Buy anything stellantis related. I bought 2 different trucks from RAM and both were absolutely terrible vehicles. I had 1 for 6 weeks. It worked for a total of maybe 7-10 days. It was in the shop the rest of the time. 2nd truck, I had it for a total of 500 and miles and it was throwing codes, had defective airbags, sensors, pulling to the right. The motor felt like it was misfiring. Absolutely horrible cars. I then go through stellantis to try and get a refund. They said sorry tough luck. Wouldnt reimburse me for anything. They are the absolute worst to deal with. I would rather hitch hike than buy this terrible c*** Do anything you can to get away from this corrupt and terrible service.