Business ProfileforM & K Truck Centers

On 5-24-24, While driving through Grand Rapids, MI, my 2010 ***** VNL 730 semi truck went into limp mode and shut off displaying on the dash "transmission ECU service required", but all of my dash lights, head lights, turn signals, hazards, and interior accessories still worked. The truck could not be driven, so I had it towed to the nearest dealership being M&K Truck Center of *****************, **. Since this was the begging of Memorial Day Weekend, the dealership could not get the truck in their shop until the following Wednesday (5-29-24). On 5-29-24, the dealership called me stating that the truck required 4 new batteries. I questioned this a little bit, since I had just replaced all 4 batteries within 1 year prior, but decided to let them replace them anyway. A little while later, the dealership called again and stated that when they went to hook up the new batteries, they burned up a lot of wiring on the truck, and now nothing will work including dash, head lights, turn signals, hazards and interior accessories. I believe that while installing the new batteries, a cable got hooked up wrong, and it shorted out the rest of the wiring on the truck, including the *** and engine wiring harness. after replacing ***, engine wiring harness and other burnt wires, they charged me $8,020.73. I picked the truck up on 6-12-24, and it was not running correctly. I called the dealership back, and they told me that there is nothing that they can do to fix it. I took it to another repair facility, and they found that numerous connections on the engine wiring harness were hooked to the wrong spot, or were not hooked up at all. They also found that the new *** may also be faulty. The truck is currently still at the repair facility as of 7-11-24.