Reviews

Beyond 5 stars if I could rating. I created a 9 foot by 4 foot tree for Frankenmuth Historic Museum. This tree weighing all of 400 pounds was delivered and installed Perfectly. There was less than a quarter inch of clearance to get through the door. I was so nervous but Rick and his two helpers made it look like butter on toast. So smooth and delicate handling as it glided through the door with gentle precision. Thank you so much gentlemen.

Not only was the experience bad, but they are now refusing to reimburse us for damages. They were supposed to arrive at 9 am but did not get there until 2:30. This was a corporate move, so we made arrangements ahead of time with Dan that the company would pay for the move. The Friday before the move, AFTER they had our belongings on the trucks, they called to make arrangements for payment from us. The staff then ARGUED with us over the payment while we were already dealing with issues at the storage facility with the team (more on that in a bit). Then, unbeknownst to us, THEY SWITCHED TRUCKS after they loaded it in Michigan. While we understand things break down, the original truck was packed so the front of the load would go to storage & the remainder to the house we were renting. When we then started unpacking, a lampshade was packed with books, crushing the lampshade. They also reused boxes from a previous move & they did not cross off what was on the box so we didn't know what was really in the boxes. They also missed 2 drawers from our kitchen that had be shipped to us. Our deck box was damaged and connectors on the sides broken so the box would no longer stay together. They also damaged a wine armoire when they dropped it twice, & one of those times it was caught on the netting, literally ripping the molding off the top of the unit. The unit was so badly damaged that someone initially tell us it was not repairable. It took us a couple of years to find someone to fix it, & now Scully is refusing to pay, even though we told them at the time it was damaged and send him pictures. When we sent the letter with the photo of the damages, he did not give us a timeline for having to submit for reimbursement, and he also argued that because we later moved it to our new home that someone else may have damaged it. He is also claiming the damage done to a deck box would only be a $90 replacement even though I cannot find a 200-gallon unit anywhere near that price.

Lying thieves that destroyed my belongings, didnt give me paperwork as they left and lied and scratched off things as they realized they destroyed them when they drop them off