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Business Profile

Used Car Dealers

Ford Road Motor Sales

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Used Car Dealers.

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2 Customer Reviews

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  • Helen H

    01/03/2024

    I purchased a car from them in April. It has been parked or in the shop since May/June. I purchased a warranty at the dealership. Unfortunately I still had to spend ***** dollars out of pocket on repairs that arent covered in June. These issues were present at the time of purchase. After months in and out of the mechanics my engine quit on me. The warranty is trying not to cover the repair. Its infuriating. I wont give this dealership the benefit of the doubt due to all of the online reporting from others who had similar situations. Paying a car note on top of Ubers and repairs has been way too much trouble. *** reached out to a lawyer to determine my next best steps.

    Ford Road Motor Sales Response

    01/04/2024

    Im sorry to hear youre having these issues with this vehicle, its hard to believe that youve had the vehicle for over eight months and never contacted the dealership with any issues. Unfortunately, the vehicle was sold as is and was purchased over eight months ago the warranty that you have should handle any issues that are occurring with the vehicle. If you need any assistance from the dealership, dont hesitate to give us a call.

  • Janise M

    06/27/2023

    My complaint with them is that they sold me a car knowing it has issues and I have issues with my engine and instead of giving me a new one like it was stated they wanted to give me another used one with a warranty. I contacted them on different occasions to see if they can replace with a new one and its *** excuse after excuse on why they cant do it. I have to take my car to my mechanic because my ac was out just for my mechanic to tell me that the engine they put in not going to last and when you even start the engine it makes a lot of noise

Customer Review Rating

1/5

Average of 2 Customer Reviews

Contact Information

10700 Ford Rd Ste A

Dearborn, MI 48126-3277

Visit Website
(313) 846-4633

BBB Rating & Accreditation

A+

This business is not BBB Accredited

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Years in Business: 15

Customer Reviews are not used in the calculation of BBB Rating

Overview of BBB Rating

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