Reviews
Customer Review Ratings
Average of 25 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromJewelline H
Date: 03/03/2025
5 starsJewelline H
Date: 03/03/2025
Young Man did a very neat and good job and have a pleasant personality. I used the company before and the men they send out do a good job.
WaterWork Plumbing
Date: 03/05/2025
Thank you for your kind words! We're glad to hear you had another great experience with WaterWork Plumbing. Our team takes pride in providing quality service, and we appreciate your trust in us. We look forward to helping you again in the future!Review fromVanessa C
Date: 02/27/2025
5 starsVanessa C
Date: 02/27/2025
*** did an excellent job. Very knowledgeable, courteous, and explained everything to me. If I need a plumber again, I will call Waterworks and request *** to be the serviceman. Thank you, ***!******* *****WaterWork Plumbing
Date: 03/05/2025
Thank you for your wonderful review! We're thrilled to hear that *** provided knowledgeable and courteous service. We'll be sure to share your kind words with him! We appreciate your trust in WaterWork Plumbing and look forward to helping you again in the future.Review fromNick Y
Date: 02/26/2025
5 starsNick Y
Date: 02/26/2025
As always, great service. Appreciate the explanation from Guy and the friendliness.WaterWork Plumbing
Date: 03/05/2025
Thank you for your kind words! We're glad to hear you had another great experience with WaterWork Plumbing. Guy will be happy to know you appreciated his explanation and friendliness. We appreciate your support!Review fromPaul C
Date: 02/22/2025
5 starsPaul C
Date: 02/22/2025
We had a significant clog in our basement piping that caused a number of toilets and showers to backflow. Based on multiple recommendations from my neighbors, I called WaterWork Plumbing. Due to it being a blockage, they went out of their way to get one of their plumbers to my home on the same day. ****** showed up exactly on time and was extremely professional and knowledgeable of the entire situation. He had many pieces equipment in his truck to handle any situation that he encountered. He provided a very honest assessment and a fair price. ******* attention to protecting our home and performing high quality work was impressive. My neighbors were right. WaterWork Plumbing is a top notch company that does very honest work. And their quality is spectacular. It is so comforting working with a company that has highly trained technicians who are not trying to sell you something that is not needed. Going forward, I will use WaterWork Plumbing for all of my plumbing needs. And a big thank you to ****** and the professionalism he is exhibited.WaterWork Plumbing
Date: 02/26/2025
Thank you for your amazing review! We're so glad we could help with your plumbing issue and that ****** provided the professional, honest, and high-quality service we strive for at WaterWork Plumbing. It means a lot to hear that our team's dedication and integrity made a difference for you. We truly appreciate your trust and look forward to being your go-to plumbing company in the future!Review fromLaura M
Date: 02/20/2025
5 starsLaura M
Date: 02/20/2025
This company is timely, efficient and up front about costs. The service people are always knowledgable and friendly. They clean up after nicely as well.WaterWork Plumbing
Date: 02/26/2025
Thank you for your kind words! At WaterWork Plumbing, we take pride in providing timely, efficient, and transparent service. We're glad you had a great experience with our team. We appreciate your support!Review fromJulien M
Date: 02/18/2025
5 starsJulien M
Date: 02/18/2025
***** was very helpful, and we are very thankful. He came over for what seemed like a simple problem but eventually had to face several issues which took him much longer than expected to fix. He kept us very well informed all along the process, without trying to stall or profit from the situation, which we appreciated very much. In the end, our problems are solved, and we would definitely contact WaterWork Plumbing (and *****) again.WaterWork Plumbing
Date: 02/19/2025
Thank you for your thoughtful review! We're so glad to hear that ***** provided excellent service, kept you informed throughout the process, and handled the unexpected challenges with professionalism and integrity. We truly appreciate your trust in WaterWork Plumbing and look forward to assisting you again in the future!Review fromJane D
Date: 02/18/2025
5 starsJane D
Date: 02/18/2025
Guy called before he came. He explained the problem clearly and went to work on my drain. Problem solved. I use Waterworks again and would recommend them to friends.WaterWork Plumbing
Date: 02/19/2025
Thank you for your review! We're glad to hear that Guy provided clear communication and efficient service to solve your drain issue. We appreciate your trust in WaterWork Plumbing and your recommendation to friends. We look forward to helping you again in the future!Review fromAndrea H
Date: 02/16/2025
5 starsAndrea H
Date: 02/16/2025
**** did an amazing job for me. He had great rates and was quick to get the job done. He worked around my schedule. Between fixing my water heater issue and fixing my water softener I thought it was gonna cost more than it did. I recommend ************ and **** with 5 star rating. We are having him come back to do a few more lil jobs that we cant do ourselves.WaterWork Plumbing
Date: 02/19/2025
Thank you for your wonderful review! We're so glad to hear that **** provided excellent service, great rates, and worked around your schedule to get the job done efficiently. We truly appreciate your recommendation and 5-star rating! Looking forward to assisting you with your future projects. See you soon!Review fromRebecca A
Date: 02/11/2025
5 starsRebecca A
Date: 02/11/2025
*on * provided great service. He's polite and friendly. He arrived right on time the day after I called for an appointment. He made sure I understood what the problems were, and took care of them without incurring additional charges. Still within the first hour, he made sure I knew where my meter and shut off is. I will be calling Waterwork for my future plumbing needs.WaterWork Plumbing
Date: 02/12/2025
Thank you for your thoughtful review! We're so glad to hear that *** provided great service and took the time to explain everything clearly. Punctuality, transparency, and customer care are our priorities, and were happy to know you had a positive experience. We truly appreciate your trust and look forward to assisting you with any future plumbing needs!Review fromDwight J
Date: 02/10/2025
5 starsDwight J
Date: 02/10/2025
*** did a great job! Friendly, knowledgeable and honest. Will call him in the future.WaterWork Plumbing
Date: 02/19/2025
Thank you for your kind words! We're thrilled to hear that Guy provided friendly, knowledgeable, and honest service. We appreciate your trust and look forward to assisting you again in the future!
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.