Training Programs
Eric Thomas & AssociatesThis business is NOT BBB Accredited.
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Complaints
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Complaint Details
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Initial Complaint
01/22/2023
- Complaint Type:
- Product Issues
- Status:
- Answered
Was promised rescheduling of an event (due to COVID). Filled out an online form to be contacted for 2022 rescheduling and never heard back again. I have emailed several times and never get a response. Over $700 for 4 tickets. No refund has been issued. No response to my concerns.Business response
03/08/2023
This letter confirms that we contacted ********************************* today, provided her with a complete refund per her request, and offered our most sincere apologies for the unacceptable delay she experienced in addressing her concerns.Thank you for alerting us to this matter and allowing us to address and correct it.Initial Complaint
09/13/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I purchased their program in which they would file my LLC and give me all documentation to start my business. The transaction took place on 7/19/2022 and I paid $299 for the program plus $120 for the state licensing fees. I was initially called the day after to make sure my information was correct and that the name I wanted for the business was available. It has been almost two months and have not heard a word from the company despite calling several times and leaving emails for them to get back to me.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.