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Find a Location

Berger Chevrolet, Inc. has 1 locations, listed below.

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    Business ProfileforBerger Chevrolet, Inc.

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.75/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    12 complaints closed in last 3 years

    4 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/1/1979

    Years in Business: 99

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Berger Chevrolet, Inc states they offer auto sales, repair and parts

    Products & Services

    This company states that they are a new and used car dealer. They offer auto repair, new auto parts, and wholesale auto parts.

    Business Details

    Location of This Business
    2525 28th St SE, Grand Rapids, MI 49512-1616
    BBB File Opened:
    1/1/1925
    Years in Business:
    99
    Business Started:
    1/1/1925
    Business Incorporated:
    10/8/1981
    Accredited Since:
    8/1/1979
    Type of Entity:
    Corporation
    Alternate Business Name
    • GM Parts Now
    • GMPartsNow.com
    • GMPartsNow
    • Berger Collision Repair Center
    Hours of Operation

    Primary

    M:
    9:00 AM - 8:00 PM
    T:
    9:00 AM - 8:00 PM
    W:
    9:00 AM - 8:00 PM
    Th:
    9:00 AM - 6:00 PM
    F:
    9:00 AM - 6:00 PM
    Sa:
    9:00 AM - 4:00 PM
    Su:
    Closed
    Business Management
    • Mr. Mike Ohlman, General Manager
    Contact Information

    Principal

    • Mr. Mike Ohlman, General Manager

    Customer Contact

    • Mr. Andrew Ruthven, Parts Director
    • Mr. Matthew S. Berger, President
    • Mr. Mike Ohlman, General Manager
    • Jeremy Rhoton, General Sales Manager
    • Jeff Bredeweg, Service Manager
    • Emily Gatlin, Director of Marketing
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    12 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/27/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I had recently bought a car here I have been back multiple times for several issues now my transmission is leaking note its a seal transmission. The car is still under the manufacture warranty. I would like something done about this
    Read More

    Customer Reviews

    8 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Danielle S

    3 stars

    01/18/2023

    Let's talk customer service... I spent almost $40,000 on a vehicle 41 days ago. I noticed that the LED pad on the door would light up randomly, but I had never owned a vehicle that had one and thought it was a normal thing. I haven't ran the car in a few days so I wake up to a dead battery. Like dead dead. No crank, no lights, nothing. I call the dealership that I just handed 2 years worth of wages to, only to be told they won't cover any repairs. None. Won't cover labor and I cover parts... nothing. I got a "Sorry. We can't do anything for you. We take pride in our used cars. It was fully inspected by our commission based mechanics before it left the dealership." Like it's supposed to make me feel better that the mechanic went unpaid for the service they did to my vehicle. This is what your money gets you at Berger Chevrolet . Unpaid mechanics and a service bill before your first payment. ??

    Local BBB

    BBB in Western Michigan

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