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Business Profile

Pet Services

Puppies.com
BBB accredited business seal
BBB Accredited BusinessB+Rated by BBB

Reviews

Customer Review Ratings

4.46

Average of 217 Customer Reviews

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Review Details

  • D R.

    Date: 10/14/2022

    I was not at all pleased with the switch to the new company!! the old one was much better!! the new one doesn't allow me to set up an account and customer support is extremely unhelpful!!! I used to have very good success with the old company but not anymore! I cannot recommend selling puppies on here at all and if you have a problem for customer support good luck getting it fixed!!!

    Puppies.com

    Date: 10/17/2022

    Hello,The new site did have a lot of new changes, but one policy that remains is that we do not allow members to sell dogs for other users or post listings on their account for other breeders. We only allow you to post the dogs that you personally own. There might be another site that allows that action that you could use. If you have additional questions please contact us at [email protected] Support

  • LaTrisa D

    Date: 10/01/2022

    Before when the site was called puppyfind.com I received plenty of reviews and messages. It went from 80 plus reviews and several potential buyers in a week. Now... I might get 20 views and if I'm lucky I'll get one message. I barely get any views and I barely ever get any messages for potential buyers. I dropped my price several times within the same litter and still nothing. It make me wonder if they can control the viewing of the seller's profile so that the seller's will have to keep buying monthly subscriptions to their site. I'm also irritated at the fact that I subscribed under puppyfind and the first 3 weeks I got no reviews but all of a sudden the site was called puppies.com so while the site was under construction I couldn't get any views or contacts from buyers so I only had one week of subscription from this company after paying ***** for a month.. How do I know? Because the weekly report emailed me was verification of that. Each week it said ZERO views but the same day puppies.com was available I received two calls saying they see my listing but can't see the information and that is how I found out because I had to go fix my listing. After this litter is sold I will never use this site again. I'm very very disappointed.

    Puppies.com

    Date: 10/03/2022

    Hello,It's unfortunate that you are not happy with the new site. If you contact customer service at support@********************** we will be happy to refund your charge. If you go to the My Listings page and click on the graph next to your listing it does show that users are clicking on and viewing your listings and it shows that you have been contacted on all of your listings.It would help if you put your contact phone number in your listing details and verified your phone number on your Verifications page. You can also complete your ** verification so that you can show up in the ** verified search option.Hopefully once you have completed the above suggestions you will get more traffic. If you have additional questions please contact us at [email protected] Support

  • elyse s

    Date: 09/27/2022

    i cant get into my account. every time i try it says oops something is wrong with ur account. even though i was just on it this morning. so. this will have 3 stars until i get back into my account. i was in the middle of purchasing a puppy

    Puppies.com

    Date: 09/28/2022

    Hello,Your account was blocked due to the exact same message being sent seven times to the seller. It looks like you went ahead and created a new account and were able to get in contact with that seller. Good luck in your puppy search!Puppies.com Support

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