Business ProfileforAllparts Equipment and Accessories, LLC

Awesome experience. I called them late afternoon to ensure I was ordering the correct replacement wheels for my pressure washer. Very friendly and I was allowed to pick my shipping company, so chose ups knowing they're often faster to my Ohio home. They amazingly got my order out that very day, and they were delivered the next day. Perfect fit; better design than the original ones, and genuine parts, and a good price. Took me 3 minutes to be back to pressure washing. I was so happy to find this genuine business online, after finding so many that looked fake (did not pull up searching their addresses & such). A total pleasure to do business with, and I scoff at the review involving the missing package marked delivered by ups. I'm an online business, and I've never had a package stolen from a porch in 3,000 orders. But I've had dozens claim they didn't receive delivered items, until I had the delivery GPS analyzed, and then they amazingly found the packages (i innocently suggest they check the bushes and ask neighbors). Things get stolen & delivered incorrectly, but that's not on the sender to refund them. That's what they apparently demanded and received. They shouldn't even be allowed to complain, since UPS insures every package for $100.... ONLY if they find they failed to deliver it & they've gotten excellent at providing pics. I find it telling that Steve isn't thankful they issued a refund, but rages that they dare suggest UPS properly delivered as indicated. That guys nasty review speaks way more positive for their professional and kind response. To wrap it up.... excellent all around & I'll happily do business with this company again. Thank you!!