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Find a Location

Family Farm & Home has 25 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Family Farm & Home

      900 3rd St Ste 302 Muskegon, MI 49440-1152

    • Family Farm & Home

      910 E Chicago St Coldwater, MI 49036-2055

    • Family Farm & Home

      1391 Cinema Way Benton Harbor, MI 49022-2328

    • Family Farm & Home

      2025 N Mitchell St Cadillac, MI 49601-1101

    • Family Farm & Home

      1326 W Broadway St Three Rivers, MI 49093-8575

    Business ProfileforFamily Farm & Home

    Lawn and Garden
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Family Farm & Home has 25 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Family Farm & Home

        900 3rd St Ste 302 Muskegon, MI 49440-1152

      • Family Farm & Home

        910 E Chicago St Coldwater, MI 49036-2055

      • Family Farm & Home

        1391 Cinema Way Benton Harbor, MI 49022-2328

      • Family Farm & Home

        2025 N Mitchell St Cadillac, MI 49601-1101

      • Family Farm & Home

        1326 W Broadway St Three Rivers, MI 49093-8575

      Location of This Business
      900 3rd St Ste 302, Muskegon, MI 49440-1152
      BBB File Opened:
      7/20/2006
      Years in Business:
      22
      Business Started:
      3/1/2002
      Business Incorporated:
      1/31/2002
      Type of Entity:
      Corporation
      Alternate Business Name
      • Family Farm and Home
      Business Management
      • Mr. Al Fansler, Owner
      Contact Information

      Principal

      • Mr. Al Fansler, Owner

      Customer Contact

      • Mr. Al Fansler, Owner
      • Ms. Brenda Wessels, Office Manager
      • Joe Brainard, Customer Contact
      Additional Contact Information

      Phone Numbers

      Website Addresses

      Industry Tip

      BBB Tip: Finding the right landscaping and lawn care pro can save you time, money

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/20/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      My husband and I bought 4 bags of shock and 2 bottles of Algeacide. Once we got home and moved the bags they instantly started smoking. We grabbed the kids and moved away from the bags, as it was causing a chemical reaction. My husband had a reaction on the top of his fingers as well as on my arm. Not only is our health at risk but also we have $60 in product gone to waste. We cannot transport these bags as it is not safe. Position control told us symptoms to watch for an also how to dispose. We would not only like our money back ( we have photos to show the bags burned, as well as the double plastic bags that they bagged them in. But also for family farm to educate their employees on putting pool chemicals together. Had this have happened 5 min prior to us removing them from the car, this could have been a deadly outcome with the chemicals that were being mixed and smoking inside of our car.
      Read More

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Larry R

      1 star

      11/26/2023

      Black Friday sales flyer listed a 27 ton Lumber Jack log splitter for $999.99. Went to my local store. They did not have one and would not give a rain check. Called the next closest store and the rep told me they had not had one of those units in over three months. I doubt any of the stores had them when the flyer came out. False advertising.

      Local BBB

      BBB in Western Michigan

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