Reviews

My experience with this company was literally the most insane interaction and worst customer service I've ever experienced in a business transaction. They dropped the unit in the wrong place, right in the middle of the area where we intended to put the buffet. We called immediately. We were told that they don't have time to knock on doors and that it was illegal for them to contact their driver while he was on the road. (He hadn't even left the end of our road yet.) We were told we'd have to "find a couple of strong guys" and move it ourselves, and that they were too busy to provide customer service. We told them that if the unit was completely unusable because of the location we'd have to do a charge back. We didn't want to pay for something we couldn't use. Clearly they called the driver, because he showed up, not to help, but with instructions to take back the unit. We explained what happened and he was actually very apologetic and moved it. Then the insantity happened. The owner called us screaming and cursing and insulting us. We couldn't get a word in edgewise while she yelled. She charged our card a second time. She carried on about how they are a great business with great customer service and that our expectation that the unit be dropped in the correct place was unreasonable. I am so thankful for the even tempered driver. We will never use this business again. Buyer beware, this company will ruin your event then blame you the customer for their short comings.

Called to get quotes on luxury trailer restrooms for my wedding reception. They told me they were booked, but recommended to me a portapotty option with flushable toilets and a hand washing sink. I agreed, reserved the date and gave them my credit card info 2 months in advance. One week before our wedding reception, they called to inform me the products I reserved (that they recommended to me as available) were all being sent to a larger event.

I have always been impressed with the professionalism and great customer service from **********************. Their staff always go the extra mile to get us what we need and they continue to be responsive when we need help. I highly recommend this company!