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Business Profile

Weight Loss

Medical Weight Loss Clinic

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Weight Loss.

Complaints

This profile includes complaints for Medical Weight Loss Clinic's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Medical Weight Loss Clinic has 23 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Medical Weight Loss Clinic

      23625 Northwestern Highway Southfield, MI 48075-7711

    • Medical Weight Loss Clinic

      31425 Northwestern Hwy Farmington Hills, MI 48334-2526

    • Medical Weight Loss Clinic

      26451 Ford Rd Dearborn Hts, MI 48127-2886

    • Medical Weight Loss Clinic

      340 Town Center Blvd Ste E 103 White Lake, MI 48386-2185

    • Medical Weight Loss Clinic

      26055 Greenfield Road Southfield, MI 48076

    Customer Complaints Summary

    • 3 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:07/12/2023

      Type:Service or Repair Issues
      Status:
      UnansweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I purchased Lipo Boosters on Friday, June 30, 2023 at the Medical Weight Loss Delta Township (*******) office. I was informed that I would likely be approved due to no preexisting conditions and will receive my first injection on Wednesday, July 5, 2023. I was told on Wednesday I cannot get the injection because there is no order for release. I was approved on Friday, July 7, 2023 but the nurse, *****, will be in ************* on Sunday, so to go there. The ************* is closed on Sunday. I went to the Delta Township (*******) office on Monday, July 10, 2023. I was told *****, the nurse, is at the ************* and to go there for my lipo injection. It was a little after 5:30 pm. Today, Wednesday, July 12, 2023, ***** called me and said they do not have the lipo booster shipment in yet, so I shouldn't come to office. She'll call me when they arrive. I've asked for my money back but they will not give it to me. Also, they continue misdirect me from receiving the product.
    • Initial Complaint

      Date:08/25/2022

      Type:Service or Repair Issues
      Status:
      UnansweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Prepaid for wegovy shot. I didnt tolerate the medication well. I asked for the money back that I had prepaid for and was told no. They said they dont issue refunds but they failed to communicate that when I paid. That said I could use the 30 dollars toward another service. I dont want another service I want my money back.

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