Business ProfileforLakePro, Inc.

As president of the *************** Home owners Association I requested a refund on the cancelation of the 2023 contract between the association and LakePro. Below are excerpts of emails on the subject:LakePro Sent: Tue, Jul 18, 2023 at 3:16 PM Total: $5,932.50 Paid to date is: $6,552.50 Balance owed to ***** Lake is $620.00."This check will be issued back to ***** Lake at the end of season. In addition, all water quality reports done and data will be sent in September."Our position 11/8/23: Well past Sept. LakePro did not send the reports as they promised above; 2 each water quality and 2 each survey reports totaling $2,360. If LakePro does not email copies of these reports, then the total now due is $2,360 + $620 = $2,980 Now we find: **************** has received notice from Brighton Township that ******** sent a check in the amount of $ ******. and still no reports Is the purpose of that check to settle our account? If so it does not match your response to my email dated July 18 2023 where you outlined the services your company preformed and the amount you would refund.Your email. Stated there were two surveys and additional water quality test reports. You also stated: " all quality reports done and data will be sent in September." Now, it appears, you are attempting to settle with an amount that is more than 50% less then your original figure and we have yet to receive any of the reports etc. you say you compiled.prior to your notice of cancellation.LakePros final response:LakePro reviewed the services, file and the refund was paid. The e-mail was incorrect once the file was reviewed. Check was sent in the amount of $324.80, CK# ****.".....All information sent does satisfy all required information to you for 2023. If you would like additional information it can be requested, we will review the request and let you know if there is a cost associated with the request. All past information was sent to your President per the 2022 Contract.