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          DBzon has 1 locations, listed below.

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            • DBzon

              807 Airport Access Rd Suite D Traverse City, MI 49686-3594

            Business ProfileDBzon

            Ecommerce

            Additional business information

            Additional Info:
            The Traverse City Michigan address listed on this entities website is the United States order fulfillment location. Per the entities website, listed on the Terms of Service page, section 18, the business discloses the following:

            These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of British Columbia CA V6B0B9.

            BBB has received a pattern of complaints and reviews regarding the refund policy and concerns about the 100% percent satisfaction guarantee. The business clarifies their return and refund policy further on the Refund Policy Page of the website.
            See all additional business information

            Contact Information

            807 Airport Access Rd

            Suite D

            Traverse City, MI 49686-3594

            Get Directions
            Visit Website
            (810) 818-1012

            Customer Reviews

            4.47/5

            Average of 15 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            4 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A

            This business is not BBB Accredited

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            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            807 Airport Access Rd Suite D, Traverse City, MI 49686-3594
            BBB File Opened:
            9/3/2019
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Smart shopping online

            Customer Complaints

            4 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            12/08/2022

            Complaint Type:
            Product Issues
            Status:
            Answered
            DBzon promises to have a product that eliminates gnats. I purchased this particular product in October of 2022. I purchased several of them in fact, for the maximum coverage of our house! The amount totaling $188.95. Upon receiving this product and immediately utilizing them, we waited to experience the results, however within the 48 hrs that they promise you will experience results, we could see no difference! I requested a refund for the full amount of $188.95. I was informed through my credit company that DBzon, denied the refund and submitted documents stating this was a legitimate charge! I am fighting to get my money back in the amount of $188.95 for this bogus product with false claims and false results!!! Please, other consumers, be aware!
            Read 3 More Complaints

            Customer Reviews

            15 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Barbie O

            03/09/2023

            I have been buying from this company for several years now and are very satisfied with their product and customer service.When I had an issue with the termite repellant I purchased they immediately resend me the defected product.Customer service is very helpful and friendly this company deserves the 5 ??????????that I gave to them.

            DBzon Response

            03/10/2023

            Dear ******, Thank you so much for the wonderful review of your experience with our staff, you deserve a 5-Star experience and we are glad that we were able to make one for you. Thank you for allowing us to serve you, hoping to see you again as one of our customers. Have a lovely day, and be safe and well!
            Read 14 More Customer Reviews

            Local BBB

            BBB in Western Michigan

            More Info on Local BBB

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            BBB reports on known marketplace practices.

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