We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share
          Business Profile

          Used Car Dealers

          Jude Auto Sales

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Used Car Dealers.

          Complaints

          Need to file a complaint?

          BBB is here to help. We'll guide you through the process.

          File a Complaint

          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

          Showing all complaints

          Filter by

          Complaint Status
          Complaint Type

          • Initial Complaint

            09/23/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            On September 14, 2024 I purchased a chryler 300s from judes auto sales. As I was heading home with the car it began to give me problems as I got off the highway the vehicle stalled and wouldn't start again. I then tried to reach out to judes auto sales and could not reach anyone. Being stuck on the side of the road I was only left with the option to have to pay for a **** back to the car lot. Once there the man running the car lot refused to pay for the ****. Being I live o er an hour away from we're I was I agreed to trade to the car for another chrysler 300 that was 2 years older but was said to run great. He refused to give me my money back and at this point I just wanted to get home. This car once again three quarters of the way back home began to run hot and have problems as well. I come to find out that it has a blown head gasket. I mention the issue to them via of ******** messenger because that seems to be the only way I can reach anyone. He responded with a blatant no when I asked if he was going to fix this car I got. I paid over 5000 dollars for a vehicle that would cost just as much to have fixed.

          • Initial Complaint

            08/16/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            I am writing to formally lodge a complaint against Jude Auto Sales Inc., under the ownership of ******. My complaint concerns the sale of a 2018 Jeep Compass, which was advertised falsely and sold with numerous mechanical and financial discrepancies.On August 3, 2024, I visited Jude Auto Sales Inc. to view the vehicle. After a test drive, I noticed that the **** was not functioning. I immediately raised this issue with the salesperson, who assured me that the ** only needed a recharge, which they would take care of. I was then directed to another shop owned ******, called Star Auto, located at ***********************************************************, to address the issues.On August 15, 2024, I took the vehicle to an independent auto shop for a diagnostic inspect. The vehicles motor, which was advertised as having 74k miles, has 174k. The sellers claim that the motor had been replaced in July 2024, the inspection indicated that the vehicle still had its original engine. The ** compressor, O2 sensor, and catalytic converter all required replacement. The tires on the vehicle were from 2016, which is inconsistent with a 2018 model. I'm asking for A full refund of the $7,930 paid for the vehicle. Reimbursement for any additional expenses incurred due to the vehicles defects, including the cost of the independent diagnostic inspection and any temporary transportation costs. A thorough investigation into the business practices of Jude Auto Sales Inc., to prevent future customers from experiencing similar issues.The actions of Jude Auto Sales Inc. and its representatives have caused significant financial and emotional distress. The vehicle sold to me was not as advertised, and the dealerships refusal to accept the return or address the ongoing issues is unacceptable. I trust that the Better Business Bureau will take this complaint seriously and assist in resolving this matter promptly. Thank you for your time and attention to this matter.Sincerely, ******************************* **********

          • Initial Complaint

            05/02/2024

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            I put down a 500$ deposit on a 2008 Jeep Grand Cherokee on April 22,2024. The first week I wanted to pick it up, I had problems with my primary car. I asked them if I could get a refund the owner blatantly told me no over text, and said she will continue to hold it, I said okay. On April 29th my car got impounded. I explained everything to them. And asked if could get a refund no response. We have contacted on messenger and you cans we when the owner **** has opened my messages without responding. I kindly asked them to respond. I called 3 times. First time they answered first ring, I believe the guy name was Mo that answered. He said he would call the owner and call back. I waited about 2 hours for a call back, no call back. I called 2 more times and went straight to voicemail. I am kinfly looking for help to either get a refund on the deposit or just an explanation on why I'm not able to get a refund.Thank you

          Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

          BBB Rating & Accreditation

          F

          This business is not BBB Accredited

          Search for Accredited
          Businesses in this category

          Years in Business: 4

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          Contact Information

          24180 Ryan Rd

          Warren, MI 48091-1640

          (586) 756-6760

          Customer Complaints Summary

          8 total complaints in the last 3 years.

          8 complaints closed in the last 12 months.

          BBB Business Profiles may not be reproduced for sales or promotional purposes.

          BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

          When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

          BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

          As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.