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Find a Location

Hutchins Funeral Home has 1 locations, listed below.

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    Business ProfileforHutchins Funeral Home

    Funeral Homes

    Current Alerts For This Business

    Government Action: BBB reports on known government actions involving business’ marketplace conduct::
    Hutchins Funeral Home Gov. Act.
    The action is final. The BBB will update the action if more information is provided by the company. 

    On April 28, 2022, The State of Michigan Department of Licensing found Hutchins Funeral Home in violation of Occupational Code. The actions taken against the company were a $10,000 fine against the company and a $20,000 fine against the owner.
     
    To obtain a full copy of the complaint and final order, consumers may contact the State of Michigan Department of Licensing and request a FOIA request at this link: https://www.michigan.gov/lara/foia-request

    Government Action: BBB reports on known government actions involving business’ marketplace conduct::
    Hutchins Funeral Home Gov. Act.
    The action is final. The BBB will update the action if more information is provided by the company. 

    On February 17, 2022, The State of Michigan Department of Licensing found Hutchins Funeral Home in violation of Prepaid Funeral and Cemetery Sales Act. The actions taken against the company were special reporting and probation.
     
    To obtain a full copy of the complaint and final order, consumers may contact the State of Michigan Department of Licensing and request a FOIA request at this link: https://www.michigan.gov/lara/foia-request

    Additional business information

    Additional Info:

     

    On October 27, 2021, the Michigan Dept. of Licensing and Regulatory Affairs (LARA), Corporations, Securities & Commercial Licensing Bureau (CSCL) issued an Order of Summary Suspension and Formal  against the Prepaid Funeral and Cemetery Sales Registration held by Hutchins Funeral Home. It also issued a Formal Complaint against the Mortuary Science Licenses of Roland Hutchins and Hutchins Funeral Home, located at 209 South Main Street in Watervliet, for violating Michigan’s Occupational Code and Prepaid Funeral and Cemetery Sales Act (Prepaid Act).

    The formal complaints allege that the funeral establishment and its owner and designated manager, Roland Hutchins, failed to deposit at least $65,704.72 received from July 1, 2019 through April 7, 2021, for prepaid funeral and cemetery goods and services with an authorized escrow agent due to an admitted “cash flow problem.” Although the funds have since been placed with an authorized escrow agent or otherwise accounted for, prepaid contract funds do not belong to the funeral establishment that receives them and may not be used for everyday business expenses. These funds belong to the customers who purchase each prepaid contract and may only be used to purchase funeral and cemetery goods and services upon the death of each prepaid contract beneficiary

    As a result, CSCL summarily suspended Hutchins Funeral Home’s registration under the Prepaid Act.  The Order prohibits the funeral establishment from selling any new prepaid contracts, but it does not preclude it from meeting its obligations to provide funeral services and merchandise based on the terms of any existing prepaid contract executed before the Order’s effective date. The mortuary science licenses held by the funeral establishment and Roland Hutchins under the Occupational Code were not suspended and remain active.  Members of the public who have questions or concerns regarding the operation of Hutchins Funeral Home may contact the Securities & Audit Division within LARA’s Corporations, Securities & Commercial Licensing bureau at the following website: https://www.michigan.gov/lara/file-complaint


     

    Consumers can veriy the occupational licenses and search for additional displincary action reports by visiting the State of Michigan website:https://www.michigan.gov/lara/bureau-list/bpl/occ

    See all additional business information

    At-a-glance

    Customer Reviews

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    Customer Complaints

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    Reasons for BBB Rating

    Related Categories

    Products & Services

    This company is locally owned and operated and offers funeral home services.

    Business Details

    Location of This Business
    209 S Main St, Watervliet, MI 49098-9570
    BBB File Opened:
    3/30/2015
    Years in Business:
    94
    Business Started:
    1/1/1930
    Date of New Ownership:
    1/1/1970
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Sole Proprietorship
    Additional Contact Information

    Website Addresses

    Customer Complaints

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