Business ProfileforBehler Young Company

Behler Young sold a ****** furnace to an unlicensed contractor in violation of ******** law and the contract with ******. I requested information on the purchaser as I was invoiced by ********* Paradise Effects and ****** and/or *************************, who show no HVAC license in ********. I verified with ****** that the furnace was purchased from them by Behler Young. Behler Young refused to provide information regarding who the ******** licensed company and ****** certified dealer was who purchased the furnace so I can verify whether or not the unit was illegally sold or stolen. The unit was not even the correct size for my home. I want someone to take this incorrect unit back and refund my money. I feel that as Behler Young will not provide the information for the purchaser, they are assuming responsibility for the unit. They knowingly (until proven otherwise) allowed a non-licensed person to purchase an item that they are not allowed to purchase. Also, when I originally called BY, the outside salesman, *****, said he didn't recognize the name or description of the man who attempted to install the furnace. When I went in to BY, on the dock, ***** told me that the guy is licensed under his brother at MidState Mechanical which was a totally fictional story. I went inside and asked for assistance in finding who (licensed contractor) to hold responsible, I was treated very rudely and told, ironically, that they only sell to licensed contractors and that I need to leave. I advised that I am just trying to get information and was again told to leave repeatedly and rudely by the branch manager. Since they won't provide the information on who purchased the unit, I will assume they do sell to unlicensed contractors and will be filing a complaint with the state on November 3, 2023, if this is not being resolved.