Reviews
4 Customer Reviews
Review from Cheryl C.
1 star06/20/2024
Worst moving company they work 3 hrs charge me for 5
City Moving and Storage, LLC Response
06/26/2024
******, You were estimated for three hours, but your move actually five hours due to it being a 3rd floor stair carry with no elevator and locking your keys in your house. If you have any questions or concerns you can reach our office anytime at ************.Customer Response
07/12/2024
What yes there is a elevator and I live on the 4th floor and tell me where the movers from 1pm to 230 I was at my condo waiting for them at 120 they did not show up until almost 230 2 of the drivers kept calling from 142 Until 224 we are coming I kept waiting so where they from 1 to 230 then it took them until 330 with a elevator and the refused to go back to pick up the rest of the stuff at the house this was a complete move from a house to a condo I had to pay 3 people to help me move the rest of my stuffReview from Travis R
1 star05/06/2023
I used CMS for a recent move. There were a handful of items that were damaged. CMS replaced/repaired several of the items but unfortunately they couldnt fix the highest-value item, and even damaged it further in the process. The owner said he was done with it, and hung up on me.City Moving and Storage, LLC Response
05/07/2023
2 unboxed piture frames , that we repaired better then new. ****** states a mechanical Chiropractor table keeps popping his breakers, made several trips to his house and hired a service tech to look at it as well, brought it back to our faciility and works just fine, someone just wants a new machine bought for them it seems. He apparently has an electrical issue at his house, but he insists it is damaged, even have video oof it working perfectly!!!!!!Review from Amy R
5 stars04/02/2023
I loved using City Moving and Storage for my move! They were so professional, friendly and took such care of all my things. Not one item was broken or damaged! ***, the owner, could not have been more patient with me and all my questions! What a great company!City Moving and Storage, LLC Response
04/03/2023
Thank you ***, we appreciate your business.Review from Kenny R
1 star02/23/2022
Poor over hour and half late supposed to be 3 guy was only 2. One smelt of alcohol. They got told can't go all the way up the driveway the fail to listen and was in the work order they couldn't. As the hit my trees in the yard the guy tells me he doesn't care about the trees. No I care about my trees. Talk to them on the phone they were Unprofessional. Unfortunately Google made me give them a star. They do not deserve that. Run stay away from this company.City Moving and Storage, LLC Response
05/07/2023
As a business owner I am not gonna allow my crews to be verbally abused and harrassed by a customer that is drunk and belligerent, we are a family ran business and we treat all of our crew members like family.
Customer Review Rating
Average of 4 Customer Reviews
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