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Complaint Details
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Initial Complaint
07/24/2023
- Complaint Type:
- Product Issues
- Status:
- Resolved
My mother passed away in 2022 and they are demanding money on behalf of a hospital. I settled the bills directly with the hospital in early 2023.
Business response
07/25/2023
I attempted to locate an account with the information provided in the complaint, but I was unsuccessful. In order to be able to respond to the complaint and cease communication as requested, I need some additional information to locate the account. Can you please request Ms. ******* mothers name and the city & state DCMS mailed any letters to? Or if she has a copy of a letter we sent, could she provide the reference number which is located at the bottom middle of the page where a page number would be?
Thank you,
*******************************
DCM Services, LLC
*******************************
Customer response
07/25/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.Case number CL1907575 needs to be in a cease and desist situation. Especially since I talked to the agency listed as the original creditor and the could find absolutely no record of any money owed by the person named on that case, or sent to collection. The agency was, however, aware of this collections agency and their unethical habits.
To put it very mildly, this kind of business practice is unsavory, insulting, and very disturbing.
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Get a QuoteCustomer Complaints Summary
29 total complaints in the last 3 years.
10 complaints closed in the last 12 months.