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Find a Location

My Pillow, Inc. has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • My Pillow, Inc.

      1550 Audubon Rd Chaska, MN 55318-9508

    • My Pillow, Inc.

      343 E 82nd St STE 102 Chaska, MN 55318-2354

    • My Pillow, Inc.

      10 Southdale Ctr Edina, MN 55435-2402

    Customer ReviewsforMy Pillow, Inc.

    Pillows
    HeadquartersMulti Location Business
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    307 Customer Reviews

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    • Review from Bob C

      5 stars

      07/05/2024

      I've ordered multiple times from My Pillow and have been extremely happy with the quality of their products. I highly recommend them. I especially like the travel pillows I bring on every trip. I can't sleep without them!
    • Review from John W

      1 star

      06/26/2024

      TV commercial from My Pillow shows products that were part of the "$25 Extravaganza", namely the Men's Slippers. It shows, and I have pictures of it, that it includes the fleece lined slippers as part of the sale. Called My Pillow to place an order, since I already own a pair, and was told they are not part of the sale. I explained to the company representative to look at the picture showing the various slipper items included with the $25 sale price. The rep stated that hey are not part of the sale and wanted to charge me double. Typical *************** business practice. Talked to another rep and he just hung up. Great business practices. Now I understand why the company only shares a 2.72/5 rating. WELL DESERVED!!!
    • Review from Elizabeth T

      1 star

      06/15/2024

      I order a pair of slide shoes for my father but they didn't fit so I asked to exchange them for a bigger sizes hoping they would fit him. Unfortunately they didn't so I returned then and just got my money back. Now I bought the first pair for $25 but with shipping and taxes plus the faster shipping I spent over 50 dollars. But because I had to send two back I am only getting *****. They charge you $10 bucks for the shipping label weather you print it or they mail it to you.
    • Review from Lisa R

      1 star

      05/16/2024

      Very disappointed with advertised MIKE800 two for $25 standard ********************* and a list of other products as well. The My pillow site is not clear on showing such promo code is for these products It only gave options of queen and king ********************* but I was wanting the standard pillow. So I searched standard size pillow and ordered one. At check out it showed quantity one, but I thought that thats one package with two *********************. Item was delivered today with only o e pillow. I called customer service; on hold for over 30 min and was told that the MIKE800 is for standard pillow. I agreed. Was told that the My pillow promo MIKE800 standard pillow 2 for $25 is the travel size pillow. How deceptive. The USA pillow sizes are Standard, Queen and King. Basic bait and switch tactic especially for my mom writing the # down cause its a GREAT Sale. Nope just a scam
    • Review from James K

      5 stars

      05/03/2024

      This company is great. I've ordered multiple times and been super happy with the high quality of their products. I've ordered pillows, slippers, sheets and pillow cases. Loved them all.
    • Review from Jason M

      5 stars

      04/29/2024

      I've ordered the towels. Probably the best towels I've ever owned. Any new towels I have bought in the past, I've had to do some whole washing ritual thing just to get them to absorb water. These were great right from the get-go. Soft and thick.
    • Review from Jeff B

      5 stars

      04/29/2024

      These products and this company is awesome!! I've purchased from them many ************ have always treated me fairly, even when I returned products!!
    • Review from Annette L

      5 stars

      04/26/2024

      I really like MyPillow. I bought mine at the ********** 8 years ago. It has held up well and I do wash it in the machine every 6 months. One of the best pillows I have ever purchased.
    • Review from Wade B

      5 stars

      03/27/2024

      Its obvious that the BBB has not taken political opponents against *********************** into consideration. I have found that My Pillow has great customer service. Each person I have been in contact with has been extreamly professional and very helpfull. Shame on BBB!
    • Review from Rob T

      1 star

      02/27/2024

      Straight garbage. Worst pillow I have ever had. I wouldnt let my dog sleep on this trash.

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