Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

ProScapes, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforProScapes, LLC

    Snow Removal Services

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    According to the information provided by Proscapes LLC this company offers commercial Lawn mowing / maintenance, Lawn pest control, Mulching, Seeding, Sod installation, Weed control, Yard cleanup, Hedge Trimming, Aeration, De-thatching, Fertilization, Spring Cleanup, Fall Cleanup, Annual Flower Design, Snow removal,  Weed control, rock beds, Stump removal, Tree planting, Tree removal, Tree trimming and pruning, Pavers, Hardscaping, retaining walls, Brick paver sidewalks and patios,  Erosion control

    Business Details

    Location of This Business
    3401 Highway 55, Eagan, MN 55121-1510
    BBB File Opened:
    3/17/2021
    Years in Business:
    66
    Business Started:
    3/28/1958
    Business Started Locally:
    1/16/2021
    Business Incorporated:
    3/28/1958
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Henk Swanepoel, Manager
    Contact Information

    Principal

    • Mr. Henk Swanepoel, Manager

    Customer Contact

    • Mr. Henk Swanepoel, Manager
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Hiring a snow removal service

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/30/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    We paid $9974.33 to have a stone entry way installed. There are several chips in the stone blocks which are not evenly spaced, and the seems are uneven. Some are open and crooked. The blocks do not fit flush to the house. They had to cut a small block to fill in the space which looks like an attempt to correct a mistake. The surfaces of the stone blocks are not uniform, some are textured and some are smooth which does not look good. The grading was done improperly so there is a corner of the landing that is higher than the rest of the structure, appearing uneven.. The flat stones on the walkway are not graded properly so water pools and ice forms in the winter which makes walking dangerous. The height of the landing is 9 inches below the front door which, I believe is not up to code (7 inches). They moved a large boulder, setting it upside down haphazardly in another location on part of the irrigation system and an electric wire. There was no effort to prepare the ground so it would look good. I am going to have to hire another contractor to remove and rebuild the whole structure.

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Paul M

    1 star

    07/15/2023

    Our association hired this company last fall, what a mistake. The snowplowing was terrible, they destroyed our property, from landscape lights ,the yards being tore up, our mailboxes busted and a street sign knocked down and the sign lost. Now were are having issues with the irritation system. They keep telling us they are coming out to make sure its working, but they dont show. They lie to you all the time, they told us the mailbox parts were on back order, but one board member called the company that sells the parts , and they said they are in stock. I would not hire this company

    ProScapes, LLC Response

    07/17/2023

    Hello ************** *** do you live with so that I can look into this ASAP

    Local BBB

    BBB of Minnesota and North Dakota

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.