Business ProfileforGassen Company, Inc.

When I bought my condo on 6.21.2024 and signed all the paperwork. The Sunday which would of been 6.23.24 I noticed that there was water leaking in my utility room. When I looked up on the ceiling, I noticed the water was coming from the upstairs condo. Went upstairs and told her about it and so she shut off the A/C unit. On Monday I called the Gassen *** company, and someone was going to call me about the issue. ***** called and said he would call me back in an half an hour and there was no leak because the upstairs didn't start the a/c and so ***** stated will then the problem is fix and it consider a non-emergency. I explain well who is going to fix my ceiling and make sure this doesn't happen again. Will the *** president will get a hold of you which is the person I bought the condo from. Called for 4 days and left messages and no return call. On 7.3.24 came home and there was a leaking and called the non-emergency line again. Someone will be out and look at her unit which is upstairs from me. In the disclosure there is nothing about water damage and my homeowner insurance has also try to get a hold of the *** because they should be responsible for this and not just put a bandage on it. I feel the owner of this condo and the president that own it fraud me because again there is nothing in the discloser about any leaks and the more, I look at the ceiling where its leaking there has been some issue. I would like some money back to fix the damage inside my utility room since I can't get anyone of the *** people to come and see what has happened to the condo. It hasn't even been 30 days and I reported this incident the first time 2 days after the closing and still no response. I have written emails after emails and no response to a **** who ever she is. I want something done with this *** and who runs it because it's bad. The lady upstairs was also mis lead on her condo, and she will be writing a complaint as well. WE DESERVE AN ANWER TO WHY LEAK WAS NEVER DISCLOSE