Customer ReviewsforBluestem Brands

When speaking with a representative, I went through a set of verification questions to verify my identity to simply update my address. The representative had a very heavy accent and I requested she repeat the questions several times. The verification process failed and she than asked me to send in my social security number, identification card, and other forms of personal information that can be easily used for scamming purposes. When I asked to speak to a supervisor and explained I couldn't understand the questions, he started he would ask the same set of verification questions. The first question was asking about my bank account information. I refused to answer that question. He at that time also asked me to send in my social security card and other identification information which I also refused. FingerHut just posed a serious scam threat to me. I've worked with fingerhut before and I've never had this issues. In a high climate of people being scammed, to ask someone over the phone to provide bank account information, social security information, along with my identification, is absolutely unacceptable. This presents a fear of security to me, not a feeling of safety.

I love that I was able to start out as Fingerhut Freshstart (people with no credit or low credit) and after a minimum down payment on my purchase, I received my product and paid it off in small installments and was then given a regular account as well as credit line increase. They do report to my credit report so it makes it easy building back my credit line. Ordering is so easy, even with partnered company's! I love Fingerhut Fetti!

Had an account in good standing for over 2 years. With a 1000$ limit and a 0$ balance. Account was paid on time every time. And out of nowhere they just closed it. So much for building credit with a GREAT payment history. My credit score plunged due to this account closure. Do not do business with this joke of a company. They'll ruin your credit instead of building it.

I wish I could rate zero starts for St off they messed up my credit it's been years they still reaching out to me they keep selling my information. I received a laptop basically that I had to get fixed as well as get the disk for back in 2017 or 17 let's make this shirt I don't even have the pc now it got the blue screen so many times I just said fuck it I really wish they st9p harrassing me cause I feel like I should be sueing cause it's not even on my report no more but they still bothering me I even paid them a couple times but after having to get it fixed and buy stuff why should I have to pay information some bs

I have been with fingerhut for 8 years. It started off so good, could make my payment easily online. Few years ago they changed things, think got bought out.. now no way to make payments online.. they just send your name to credit report and mess up your credit because of their doing of no way to make a payment. I have tried emailing them for help. No help. Can’t call because can’t understand the person answering there phones. Be careful going through fingerhut. If you have good credit.

Great customer service given to me. They answered any concerns I had. Thank You.

Stole over three hundred dollars from me and refuse to refund me over two years for an 87 dollar purse. They say it was "interest". How does an 87 dollar item become over three hundred dollars in supposed intrest?

I ordered khaki cargo pants from Blair and received blue jeans instead. Sent back the jeans for exchange and they told me they couldn't make an exchange because I used a credit card. But they did charge me $10 for using their return label, even though it was their mistake. When I went to their web site to see if I could order the pants I originally wanted, I found that the price had almost doubled! Anyone who orders from Blair better hope they get the right product, because their return policy is awful.

This company’s item are overprice and it is impossible to cancel an order

Bought a visual land tablet. Keyboard croaked 62 days later, HOO-HAH Warranty invalid beyond return date of 60 days. Save your money, theyre con artists.