Reviews

This profile includes reviews for UCare Minnesota's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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UCare Minnesota has 2 locations, listed below.

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  UCare Minnesota

  500 Stinson Blvd Minneapolis, MN 55413-2615

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  UCare Minnesota

  PO Box 52 Minneapolis, MN 55440

Review Details

• Review fromCathy W

  Date: 01/28/2025

  1 star
  It is impossible to get an appointment. This company is a fraud. They take your money but do not provide the service.

• Review fromSteve T

  Date: 11/16/2024

  1 star
  Avoid UCare. Clueless at every level. Pharmacist "medically incompetent" according to my doc." Proceed with caution.

• Review fromDean P

  Date: 09/10/2024

  1 star
  I am s*uck wi*h lo*s of bills as *hey don * cover any*hing *he agen* who was from ucare lied lef* and righ*. They should no* be allowed *o provide insurance. I swi*ch as soon as I can .

• Review fromLaura W

  Date: 04/29/2024

  1 star
  I was very disappointed to be placed on MNsure and I chose ucare. Each month my amount due was incorrect. I was told is was not cost effective to take insurance through my job which was incorrect MNsure ucare was more expensive. Now I am without insurance due to the the cost being to high. I thought this was a program to make insurance affordable when in fact it is not.

• Review fromTanya N

  Date: 01/24/2024

  1 star
  With no written or any kind of notice they changed the amount of pills, of my long term medication, to an amount that gave me only 21 days worth of medication instead of 30 days. Inspite of getting a prior authorization from my MD and calls from my pharmacy Ucare still refuses to allow me to fill my medication to the 30 day supply. By the way i even have a letter saying they accept the prior auth but they still refuse to fill my 30 day supply rhis month. Adverse effects from suddenly stopping this med can include suicidal ideation, seizures, insomnia, anxiety, etc..I informed them of such and was told they

• Review fromAlfreda B

  Date: 01/12/2024

  1 star
  In October I got a ride from transportation and they sent a vehicle that had faulty brakes. I will not use ucare transportation because no one call me about the grievance I made against the taxi company. You people don't care. I had to get a job so I can save to buy myself a vehicle so I can get to my appointments. This is the second grievance I failed, the first one was when the dentist left a piece of tooth in my gums. I'm so sick of this company.

• Review fromDavid S

  Date: 12/20/2023

  2 stars
  UCare Minnesota has recordkeeping problems regarding ****************** companies, but they blame it on third party services, saying it's not their problem. Really?I've had trouble over the years using my ******** benefits with all the different hoops of different vendors they require to access coverage. Worst of all they can't even manage who is covered and who is not covered by their insurance. In mid-November I changed my ******** Advantage plan to another provider. on December 2, UCare sent me a letter saying "You have been disenrolled." Weeks after that, and a full month after changing my coverage at ********.gov, I am receiving next year membership mailings from Ucare Minnesota including a Member Card etc.Calling them to figure out the problem, the representative immediately said to ignore the mailings as everything is handled by third parties, not Ucare. That's a ridiculous statement read from a script, without even accessing my member status. If you care about your health care, I do not recommend using Ucare Minnesota, since they do not seem ***************** for membership and benefits. They will defer to some third party that you never signed up with.

• Review fromNate F

  Date: 08/15/2023

  1 star
  Unequivocally the worst health care experience I have had in 41 years of existence. I've been trying to access my members benefits for over 2 months and get properly billed in the mail. They haven't been able to accomplish these two simple tasks. Just getting insurance cards in the mail, let alone receiving mail from them to the proper address was like pulling teeth. Not a great start. There isn't ONE single person who can help. I just get passed from one person to the next in their customer service department and each person just explains why they can't help me---or that it is outside of the scope of their responsibility and what they do. I would under no circumstances recommend Ucare and can say this has been the worst customer experience I have ever encountered. Total bummer. Will be changing companies during open enrollment, only after several months of being under their plan.

• Review fromLee D

  Date: 08/04/2023

  1 star
  One of their nurses provided information about me that was totally wrong. And set a process in motion that I don't know if I will be able to recover from.Most of mental health providers who accept UCare are not MD's. Since I retired and went on ******** ucare the quality of all of the medical care I have access to has plummeted

• Review fromDennis S

  Date: 06/21/2023

  1 star
  Horrible service they can not get my billing right not impressed at all going with a different health insurance company