Additional Information
Additional Information for UnitedHealth Group
This is a multi-location business.
- Location of This Business
- 9900 Bren Rd E Mn008-T-615 Consumer Affairs, Minnetonka, MN 55343-4402
- BBB File Opened:
- 1/20/1995
- Years in Business:
- 50
- Business Started:
- 1/1/1974
- Business Started Locally:
- 1/1/1974
- Type of Entity:
- Corporation
- Alternate Business Name
- Solutran
- Optum Financial Services
- Surest
- Rally Health Inc
- ConnectYourCare
- CareMount Medical, PC
- Suffolk Obstetrics & Gynecology LLP
- Beaver Medical clinic
- ProHealth
- Wellmed
- Enterprise Life Insurance Company
- Freedom Life Insurance Company of America
- Health Care-ONE Insurance Agency, Inc.
- National Foundation Life Insurance Company
- Pacific Casualty Company, Inc.
- Senior Benefits, L.L.C.
- Small Business Insurance Advisors, Inc.
- USHEALTH Academy, Inc.
- USHEALTH Administrators, LLC
- USHEALTH Advisors, LLC
- USHEALTH Career Agency, Inc.
- USHEALTH Funding, Inc.
- USHEALTH Group, Inc.
- Kelsey-Seybold Clinic P.A
- Kelsey-Sybold
- Logistics Health Incorporated
- 4C Medical group
- FutureScripts
- Health Allies
- Catamaran
- House Calls
- Johnson and Roundtree
- MedExpress
- Rally
- Briova Pharmacy
- MedExpress Urgent Care
- CHCS Services, Inc
- Homecare Dimensions Inc
- American Health Network
- Logistics Health INC
- Ingenix
- United One Healthcare
- UnitedHealth Group Consumer Affairs
- United Behavioral Health
- OPTUMInsight
- HI Health Innovations
- Difinity Health
- United Healthcare
- PacifiCare
- Process Works
- Spectera
- Prescription Solutions
- United Health Foundation
- Fiserv Health
- UMR
- Oxford Health
- Pacificare Dental & Vision
- OptumRx
- Hihealthinnovations.com
- United Health Military & Veterans Services
- OptumHealth Financial Services
- Optum360 LLC
- Optum360 Services Inc
- LHI
- United One Health
- Business Management
- Stephen Hemsley, President & CEO
- Consumer Affairs, Owner / Manager
- Jean Manowski, Manager
- Kevin Klopfenstein, CEO
- Jay Anliker, President
- Deltha Nelson, Legal Services Specialist
- Michelle Johnson, Manager
- Michael Stone, Director, Operations
- Michael Blaszyk, Owner
- Contact Information
Principal
- Michelle Johnson, Manager
Customer Contact
- Michelle Johnson, Manager
- Additional Contact Information
Fax Numbers
- (651) 603-8525Other Fax
- (218) 279-6760Other Fax
Phone Numbers
- (763) 797-4787Other Phone
- (952) 936-3647Other Phone
- (651) 603-8525
- Additional Business Information
- Additional Info
The provisions of the Health Insurance Portability and Accountability Act (HIPAA) prevent UnitedHealth Group from providing detailed information about consumer health issues without a HIPAA - compliant authorization from the consumer that fulfills HIPAA privacy requirements and allows UnitedHealth Group to share private health information with the BBB. If consumers do not include an authorization that complies with HIPAA, UnitedHealth Group will contact the consumer directly and notify the BBB the contact was made.
Optum 2001 Integrity Awards Winner
Government ActionsGovernment Action: BBB reports on known government actions involving business’ marketplace conduct:Minnesota Dept. of Commerce Consent OrderOn May, 2, 2024, the business entered into a Consent Order with the Minnesota Department of Commerce. The Consent Order settles allegations that the business did "not demonstrate comparability in reimbursement rates between medical/surgical (M/S) providers and mental health and substance abuse disorder (MH/SUD) providers for certain identified Current Procedural Terminology (CPT) billing codes, in violation of Minn. Stat. § 62Q.47(d) and (e) (2022)." And "Did not maintain accurate and complete provider directories, in violation of Minn. Stat. §§ 62K.075 and 72A.20, subd. 2(2022)." And "Engaged in utilization review practices and procedures that violated Minn. Stat. §§ 62M.05, 62M.09, and 62Q.47(d) and (e) (2022) by not: Documenting the number of requested and denied days or units, Properly documenting utilization review-related data, and Advising insureds and enrollees of their appeal rights for denied days or units." In addition, the allegation states the business "Did not timely post and posted inaccurate MH/SUD prior authorization statistics on its public website, in violation on Minn. Stat. §§ 62M.18 and 72A.20, subd. 2 (2022)." And "Applied formulary design restrictions more stringently for certain MH/SUD prescription drugs than for M/S prescription drugs, in violation of Minn. Stat. § 62Q.47(d) and (e) (2022) and Submitted comparative analyses lacking sufficient information for the Department (of Commerce) to determine whether the analyses met the requirements of Minn. Stat. §62Q.47(d), (e), and (f) (2022). See also 42 U.S.C. § 300gg-26(a)(8)(A)" and "Did not provide adequate explanations of benefits to insureds and enrollees, in violation of Minn. Stat §§ 72A.20, subd. 12(14) and 72A.201, subd. 5(6) (2022)".
Under terms of the Consent Order, the business agreed to comply with the corrective action plan as monitored by the Minnesota Department of Commerce; comply with the licensure and staff criteria of Minn. Stat. 62M.09 (2022) and to pay $300,000.00 of a $450,000.00 penalty, with the balance stayed on the condition that the action plan is completed. The Consent Order was for settlement purposes only and should not be considered as an admission of guilt or finding of violation of the law. For more details go to the below link.
- Serving Area
- Afton, MN
- Albertville, MN
- Almelund, MN
- Andover, MN
- Annandale, MN
- Anoka, MN
- Antlers Park, MN
- Apple Valley, MN
- Arden Hills, MN
- Argonne, MN
- Bayport, MN
- Baytown, MN
- Becker, MN
- Belle Plaine, MN
- Bethel, MN
- Bible College, MN
- Big Lake, MN
- Birchwood, MN
- Blaine, MN
- Bloomington, MN
- Braham, MN
- Branch, MN
- Brooklyn, MN
- Brooklyn Park, MN
- Buffalo, MN
- Burns, MN
- Burnsville, MN
- Cambridge, MN
- Carver, MN
- Castle Rock, MN
- Cedar, MN
- Cedar East Bethel, MN
- Center City, MN
- Centerville, MN
- Champlin, MN
- Chanhassen, MN
- Chaska, MN
- Chisago City, MN
- Chisago Lake, MN
- Circle Pines, MN
- Clear Lake, MN
- Cokato, MN
- Cologne, MN
- Columbia Heights, MN
- Columbus, MN
- Coon Rapids, MN
- Copas, MN
- Corcoran, MN
- Cottage Grove, MN
- County Market, MN
- Crown College, MN
- Crystal, MN
- Crystal Bay, MN
- Dalbo, MN
- Day, MN
- Dayton, MN
- Deephaven, MN
- Delano, MN
- Dellwood, MN
- Douglas, MN
- Eagan, MN
- East Bethel, MN
- Eden Prairie, MN
- Edgewood, MN
- Edina, MN
- Elk River, MN
- Elko, MN
- Elko New Market, MN
- Excelsior, MN
- Falcon Heights, MN
- Farmington, MN
- Forest Lake, MN
- Fort Snelling, MN
- Franconia, MN
- Fridley, MN
- Gem Lake, MN
- Golden Valley, MN
- Grandy, MN
- Grant, MN
- Grass Lake, MN
- Greenfield, MN
- Greenwood, MN
- Grey Cloud Island, MN
- Ham Lake, MN
- Hamburg, MN
- Hamel, MN
- Hampton, MN
- Hanover, MN
- Harris, MN
- Hassan, MN
- Hastings, MN
- Hilltop, MN
- Hopkins, MN
- Howard Lake, MN
- Hugo, MN
- Independence, MN
- Inver Grove, MN
- Inver Grove Heights, MN
- Isanti, MN
- Jordan, MN
- Lake Elmo, MN
- Lake Saint Croix Beach, MN
- Lakeland, MN
- Lakeland Shores, MN
- Lakeville, MN
- Landfall Village, MN
- Lauderdale, MN
- Lent, MN
- Lexington, MN
- Lilydale, MN
- Lindstrom, MN
- Lino Lakes, MN
- Linwood, MN
- Little Canada, MN
- Long Lake, MN
- Loretto, MN
- Mahtomedi, MN
- Maple Grove, MN
- Maple Lake, MN
- Maple Plain, MN
- Maplewood, MN
- Marine on Saint Croix, MN
- Martin Lake, MN
- Mayer, MN
- Medicine Lake, MN
- Medina, MN
- Mendota, MN
- Mendota Heights, MN
- Minneapolis, MN
- Minnetonka, MN
- Minnetonka Beach, MN
- Minnetonka Mills, MN
- Minnetrista, MN
- Monticello, MN
- Montrose, MN
- Mound, MN
- Moundsview, MN
- Navarre, MN
- New Brighton, MN
- New Germany, MN
- New Hope, MN
- New Market, MN
- New Scandia, MN
- New Trier, MN
- Newport, MN
- North Branch, MN
- North Oaks, MN
- North Saint Paul, MN
- Norwood, MN
- Norwood Young America, MN
- Nowthen, MN
- Oak Grove, MN
- Oak Park Heights, MN
- Oakdale, MN
- Orono, MN
- Osseo, MN
- Otisville, MN
- Otsego, MN
- Palmdale, MN
- Pine Springs, MN
- Plymouth, MN
- Prior Lake, MN
- Ramsey, MN
- Randolph, MN
- Richfield, MN
- Robbinsdale, MN
- Rockford, MN
- Rogers, MN
- Rosemount, MN
- Roseville, MN
- Rush City, MN
- Saint Anthony, MN
- Saint Anthony Village, MN
- Saint Augusta, MN
- Saint Bonifacius, MN
- Saint Cloud, MN
- Saint Croix, MN
- Saint Croix Beach, MN
- Saint Francis, MN
- Saint Louis Park, MN
- Saint Marys Point, MN
- Saint Michael, MN
- Saint Paul, MN
- Saint Paul Park, MN
- Santiago, MN
- Savage, MN
- Scandia, MN
- Shafer, MN
- Shakopee, MN
- Shoreview, MN
- Shorewood, MN
- Silver Creek, MN
- Soderville, MN
- South Haven, MN
- South Saint Paul, MN
- Spectacle Lake, MN
- Spring Lake Park, MN
- Spring Park, MN
- Stacy, MN
- Stanchfield, MN
- Stanford, MN
- Stillwater, MN
- Sunfish Lake, MN
- Sunrise, MN
- Taylors Falls, MN
- Tonka Bay, MN
- Vadnais Heights, MN
- Vermillion, MN
- Victoria, MN
- Waconia, MN
- Watertown, MN
- Waverly, MN
- Wayzata, MN
- Weber, MN
- West Lakeland, MN
- West Saint Paul, MN
- White Bear, MN
- White Bear Lake, MN
- Willernie, MN
- Woodbury, MN
- Woodland, MN
- Wyoming, MN
- Young America, MN
- Zimmerman, MN
- Service Type
- Referral Assistance
- Minnesota Board Of Pharmacy
2829 University Ave SE
Minneapolis MN 55414
Phone Number: (651) 201-2825
http://www.phcybrd.state.mn.us
[email protected] - Minnesota Department of Commerce
85 7th Pl E Ste 500
Saint Paul MN 55101
Phone Number: (651) 539-1500
http://www.commerce.state.mn.us
[email protected] - North Dakota Department of Commerce
PO Box 2057
Bismarck ND 58502
Phone Number: (701) 328-5300
http://www.ndcommerce.com - North Dakota Dept of Insurance
600 E Boulevard Ave Dept 401
Bismarck ND 58505
Phone Number: (701) 328-2440
http://www.state.nd.us/ndms/consinfo
[email protected] - North Dakota State Board of Pharmacy
PO Box 1354
Bismarck ND 58502
Phone Number: (701) 328-9535
[email protected]
- Minnesota Board Of Pharmacy
Contact Information
9900 Bren Rd E Mn008-T-615
Consumer Affairs
Minnetonka, MN 55343-4402
Accreditation
This business is not BBB Accredited
Years in Business: 50
BBB Rating
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